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Work Background
Kitsap Podiatry Foot And Ankle SpecialistsClinic Manager
Aug. 2025
Kitsap PodiatryClinic Manager
Aug. 2025
Granger Medical ClinicOperations Manager
Oct. 2024 - Jun. 2025
Heiden OrthopedicsClinic Manager
Jun. 2024 - Oct. 2024Salt Lake City, Utah, United StatesProgressed through multiple roles to devise and execute projects to improve operations of growing orthopedic clinic. Supported practice growth to 4 locations and 10 providers (physicians and physical therapists). • Introduced new strategies to expand patient base and enhance efficiency, including scheduling, EHR processes, and hiring, onboarding, training, and feedback for office staff. • Led projects around operations, efficiency, and marketing that helped providers double patient volume, leading to increased practice revenue. • Spearheaded launch of new bone health clinic (osteoporosis) within our clinic, coordinating with provider to establish procedures and launch new revenue stream; managed patient follow-up cadence to track progress and continue treatment. • Led implementation of ADS Medics Cloud to upgrade EHR system with integrated billing functionality; provided staff training and onboarding; collaborated between staff/providers and ADS development teams to achieve on-time launch. • Managed community outreach, events and B2B/referral marketing projects targeting growing communities. • Maintained relationships with medical reps, sales representatives, providers, and admin staff, to advance projects across the practice. • Executed project to review medical records, creating chronology of relevant treatments, findings, and procedures to assist in the continuation of patient care. • Managed onboarding and integration of new providers, managing EHR documentation, updating marketing materials, and overseeing Google accounts/reviews. • Collaborated with providers to determine and execute on marketing and business development objectives.
Heiden OrthopedicsPractice Coordinator
Sep. 2021 - Jun. 2024
Heiden OrthopedicsMedical Assistant
Jun. 2017 - Sep. 2021
Jenson OnlineDepartment Manager
Oct. 2014 - Apr. 2017• Managed teams of 10-20 warehouse employees, ensuring efficient time management and productivity for cataloging, inspection, and packaging of product. • Tracked volume and productivity of each employee, implementing initiatives for improved production processes.
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