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Work Background
Advisor
Bibinjac d.o.o.Advisor
Nov. 2024• Summarized information from dataset with narratives, graphs, and charts; • Utilized Microsoft Excel to generate reports and graphs based on complex datasets; • Collaborated with other departments to ensure data accuracy and integrity; • Created visual representations of data with charts, graphs or infographics; • Recommended changes to policies, procedures or processes based on findings from data analysis; • Participated actively in team meetings, contributing fresh ideas and suggestions for improving organizational processes; • Implemented best practices in customer service;
Business Owner
VIZ•ZBusiness Owner
Sep. 2024• Analyzed data from analytics tools to gain insight into user behavior on websites or applications; • Identified areas of improvement within existing processes to enhance efficiency and effectiveness; • Managed projects from start to finish including gathering requirements, creating prototypes, designing layouts, coding pages, testing functionality, launching sites; • Ensured proper SEO techniques were implemented throughout the development process; • Crafted high-quality content to engage target audiences and boost brand loyalty; • Created high-quality content for multiple channels including blog posts, newsletters, social media posts, press releases, video scripts and more;
Chief Executive Officer
Bibinjac d.o.o. BibinjeChief Executive Officer
Oct. 2020 - Nov. 2024• Oversaw operational activities related to budgeting, forecasting, accounting, financial reporting and audits; • Developed strategic plans designed to reach ambitious growth targets while maintaining profitability margins; • Engaged with external partners to identify opportunities for partnerships or joint ventures that would benefit the company's bottom line; • Developed comprehensive risk management strategies focused on mitigating potential threats to operations; • Built strong relationships with customers through attentive listening skills and excellent problem solving abilities; • Led the successful launch of new products, services, and initiatives across multiple departments; • Analyzed financial performance data to make informed decisions regarding investments and other capital expenditures; • Analyzed operations to evaluate company performance and to determine areas of potential improvement;
Department Lead
Bibinjac d.o.o.Department Lead
Feb. 2008 - Oct. 2020• Managed and motivated a team of 8 employees to ensure successful completion of tasks; • Coached colleagues on problem-solving techniques and best practices in order to increase efficiency; • Resolved customer complaints in a timely manner utilizing exceptional conflict resolution skills; • Enforced policies, procedures, and safety protocols throughout the workplace environment; • Managed and motivated a team of 8 employees to ensure successful completion of tasks; • Represented department in meetings, articulating goals, progress, and recommendations;

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