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Work Background
McKinstrySenior Organizational Change Manager Technology Platforms
Aug. 2025United StatesI am the Change Manager for 3 new Enterprise system rollouts including Payroll, Core Financial, and Project & Operations. I am responsible for Stakeholder Engagement, Change Impact Assessment, Resistance Planning, Communications, and Training Development.
ProvidencePrincipal Project Manager, Revenue Cycle Applications
Oct. 2023 - Aug. 2025United StatesServing the Team: Clinical Revenue Cycle Applications for Information Services
- Financial Advocacy Workstreams
- Epic Integrations with 3rd party apps implementations
- Epic application optimizations
- IS team project management, stakeholder management
- Technical workstream planning from discovery through release, tracking, communications, and status reporting, including security gate compliance, end user training planning, communications planning, IT support planning, user administration planning
- Vendor technical team collaboration
At Providence, we use our voice to advocate for vulnerable populations and needed reforms in health care. We are also pursuing innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all. In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone – regardless of coverage or ability to pay. We help people and communities benefit from the best health care model for the future – today.
Together, our 117,000 caregivers (all employees) serve in 51 hospitals, 1,000 clinics and a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. https://www.providence.org/about
University of WashingtonOrganizational Change Manager, Finance Transformation, Workday
Nov. 2022 - Oct. 2023Seattle, Washington, United States (remote)Workday is live and this contract ended July 28. The Financial Transformation program included 500 specialists hired to support a 3 year, $370 million program, managing change for over 10,000 direct users across a $2 billion institution.
I served as a Stakeholder Change Manager working in collaboration with teams across Technical Project Management, Systems Design, Communications, and Training, while executing Change Management Strategy, Communication Plans, monitoring Change Impacts, preparing stakeholders for Training, managing multiple course moderations, triaging concerns and questions, and giving presentations for 6 Academy units.
University of WashingtonOrganizational Change Manager, Finance Transformation, Workday
Nov. 2022 - Aug. 2023Seattle, Washington, United States (remote)Workday is live and this contract ended July 28. The Financial Transformation program included 500 specialists hired to support a 3 year, $370 million program, managing change for over 10,000 direct users across a $2 billion institution.
I served as a Stakeholder Change Manager working in collaboration with teams across Technical Project Management, Systems Design, Communications, and Training, while executing Change Management Strategy, Communication Plans, monitoring Change Impacts, preparing stakeholders for Training, managing multiple course moderations, triaging concerns and questions, and giving presentations for 6 Academy units.
Astellas PharmaSenior Manager | Special Projects | RW Data & Evidence | Transformation Office
Jun. 2021 - Nov. 2022Greater Seattle Area - Chicago RemoteProject and Change Management | Supporting Transformation Office, Employee Impact Groups, Knowledge Management Communities of Practice, Real World Data & Evidence, MSFT365 Tools & Systems Training, Business to IS Process Improvement, Culture Initiatives, and Data System Development. Reporting to Director of Strategic Communications and Change Management, Operations and Business Integrations
Capabilities: Change Impact Assessment, Stakeholder Assessment, Communication Planning and Development, Project Planning and Execution, User Training, Process Redesign, Agile Training, Scrum Team Training
ProvidenceSenior Program Manager | Data Platform Integration Program
Nov. 2019 - Nov. 2020BellevueProgram Manager for the Customer Data Platform integration workstreams across Providence Azure Dev Ops, IT infrastructure, Health Intelligence, Data and Analytics, and Marketing from Initial Discovery through Release 1 completion and Release 2 planning. Managed all project management workstreams across the departments and vendors.
This role was a 12 month contract.
MediaPRO: Instructional Design Content DevelopmentDirector | Learning and Development Programs (Boeing LLOC)
May. 2018 - Aug. 2019Bothell, WashingtonDirect Manager, Project lead and Resourcing lead for cross-functional PM, ISD, Dev, QA and TW team. Serviced Boeing's Leadership & Learning Organization. Project lead for development of e-learning and instructor-led deliverables. Managed client intake, internal scoping and SOW activities, scheduling, resourcing, and reporting.
Accenture SongDirector | Operations, Business Process Engineering and Redesign (PMIS, CRM, ERP) @Yesler
Jan. 2015 - Dec. 2018Greater Seattle AreaYesler B2B Marketing. Leader of Project Management Information Systems procurement, change management plan, technical execution, training and reinforcement. Managed the technical project plan and served as technical point of contact for the integration of PMIS, CRM and ERP systems. I provided change management across 12 departments for the Office365 rollout and Agile methodology rollout. I was a training lead, developed and facilitated training across tools and process.
I was a member of the Yesler Leadership Team. My operational leadership improved Yesler's infrastructure for forecasting, scoping, scheduling, resourcing and reporting. Please check below for recommendations from leaders of this company.
Oracle: ResponsysSenior Manager | Marketing Technology Automation Programs
Jan. 2012 - Dec. 2014Seattle, WAManaged project planning and delivery of $5.5 million in digital content development and platform subscription services for multiple clients collaborating with cross-functional staff of designers, developers, writers, and platform architects. Managed campaign strategy execution for dynamic loyalty programs, transactional programs, and retention programs. Advised the customer to migrate away from an archaic, out of date, unbranded, non-personalized IT-focused solution. Managed the ideation, design and build of a personalized-CRM focused transactional email program with hundreds of personalized digital modules using data integration, dynamic creative, and cross sell messaging, increasing revenue for Oracle from $48,000 to $760,000 over 2 years.
Clients: Verizon Wireless, See’s Candies, and Nature’s Made digital marketing programs. Please review my recommendations from clients, peers, and leaders of this organization below.
Wunderman's Impact Creative Studio - Servicing Microsoft and T-MobileDirector | Project Delivery and Operational Process
Jan. 2007 - Dec. 2012Seattle, WALed a team of 10 Project Managers. I was a trusted adviser on operational process, pricing structure, and internal agency relationships. I created and improved operational process for creative, production, and QA workflow, creative resource and marketing project management by collaborating across the agency. I helped to ensure that best practices for managing projects evolved to meet change and growth. Please check out my recommendations below from leaders at this organization.
Managed projects for a variety of clients in Healthcare, eCommerce, Finance, Retail, Wireless and Software: T-Mobile, Group Health, and Microsoft. Client list: AT&T, T-Mobile, and Microsoft clients including Xbox, WPC, Tech Ed, Office 365, 2010, Windows Mobile, Windows Live, Dynamics, MSA, AdCenter, Bing, Visual Studio, SQL Server, Enterprise Customer Campaigns, RTG, Public Sector, Partner Tool-kits, and Partner Marketing.
Promotions:
Project Director (Manager of Project Management) 2011 - 2012
Senior Project Manager 2009-2011
Project Manager 2007-2009
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