Danubius Hotel Regents ParkFront Desk Receptionist
Jun. 2018 - May. 2019London, England, United Kingdom• Welcoming high volume of guests daily • Assisting with daily and special requests, being ready for unexpected situations • Keeping accurate sales operations, using systems, machines and procedures • Working within the team and communicating with other departments in the hotel • Handling complaints from guests and teaming up with Team Leader and Manager to solve them