Verbal+VisualDirector of Technology
Nov. 2023 - Dec. 2024As CTO at Verbal+Visual—a digital design and development studio specializing in immersive digital commerce experiences built on Shopify—I led our technical strategy to ensure that our innovative solutions not only met but also elevated our clients' brand visions. Tasked with integrating cutting-edge technology with emotionally charged, sensory-driven design, I ensured that every project—from Shopify Plus development and seamless migrations to site redesigns, optimization, and POS setups—was executed to the highest standards. Key responsibilities included: • Strategic Technical Oversight: Shaping a technology roadmap that aligned with creative, immersive digital commerce strategies, ensuring our software architecture and tech stack empowered brands to forge deep connections with their audiences.
• Team Leadership: Directing day-to-day operations of our development team by setting clear objectives, managing code reviews, and meeting critical milestones to transform innovative ideas into robust, scalable solutions.
• Quality Control: Implementing rigorous coding standards, testing protocols, and performance benchmarks to guarantee that our deliverables met uptime, security, and performance targets—always delivered in a professional, workmanlike manner.
• Technical Communication: Serving as the primary technical liaison with clients, ensuring transparent communication, addressing escalations promptly, and upholding 24/7/365 support obligations to keep projects on track.
• Maintenance & Updates: Overseeing ongoing maintenance, bug fixes, and enhancements to ensure our immersive digital commerce experiences remain cutting-edge and fully optimized. In this role, I fused technical innovation with creative excellence, driving growth and elevating brand presence for clients like Carhartt, Faherty, and Andie Swim in the competitive e-commerce landscape.