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Work Background
Access TeleCareCoding Auditor
Sep. 2025Remote
Omega Healthcare Management ServicesPhysician coder
May. 2024 - Feb. 2025Remote
Self-employedHomemaker
Apr. 2024 - May. 2024
Symmetry Financial GroupLife Insurance Producer
Feb. 2022 - Mar. 2024United States
Symmetry Financial GroupField Underwriter
Feb. 2022 - Mar. 2024United States
Right at HomeHuman Resources Executive
Jul. 2021 - Mar. 2022United States• Managed the complete recruitment cycle for a small home care agency, enhancing the quality of hires. • Conducted employee orientations and training sessions, fostering a positive workplace culture. • Streamlined applicant screening processes, reducing time-to-hire by 30%. • Developed strong relationships with employees, leading to a 15% increase in retention rates.
Compass Health NetworkAddiction Recovery Technician
Apr. 2021 - Jul. 2021Columbia, Missouri, United StatesBilled for services rendered Partnered with clients to inspire and help maintain positive life changes. Distributed information and educational materials on addiction and addiction recovery to clients and other individuals. Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills. Collaborated with team members to monitor treatment progress and improve individual clients' plans. Maintained clinical documentation for each case with detailed and timely updates. Effectively managed daily charting for each patient. Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices. Provided client assessments upon admission and discharge. Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
SYKES Digital ServicesSearch Quality Evaluator
Dec. 2019 - Mar. 2021RemoteSQE- Search Quality Evaluator, remotely rating internet queries according to guidelines given, inputting notes as needed. Communicate any issues to leaders, as well as attending meetings and calls related to ongoing training.
Hope's TreatsBusiness Owner
Mar. 2017 - Oct. 2019
NEW CHOICES INCDirect Care Worker-Including Data Entry
Jul. 2016 - Mar. 2017Bettendorf, Iowa, United States• Provided direct support to clients with mental and physical disabilities, enhancing their everyday living skills. • Monitored client activities and documented detailed reports to ensure their health and safety. • Entered comprehensive data related to client care, contributing to improved service delivery at NEW CHOICES INC.
HCR ManorCareCertified Nursing Assistant-Including Patient Health Data entry
Jun. 2015 - Jul. 2016Moline, Illinois, United StatesI effectively supported residents' daily activities while ensuring meticulous documentation of their health data. • Engaged in friendly interactions with residents, enhancing their overall experience and well-being. • Transported residents to onsite therapy sessions, facilitating their rehabilitation process. • Developed strong teamwork skills through collaboration with healthcare professionals to deliver comprehensive care.
Friendship VillageCertified Nursing Assistant-Including Patient Health Data Entry
Nov. 2013 - Jun. 2014Waterloo, Iowa, United StatesWorked as a Certified Nursing Assistant, under the supervision of registered nurses. Assisted residents with activities of daily living and worked with the team of other nurse aids and registered nurses to make sure residents were cared for. Maintained friendly and professional resident interactions. Verbally and physically interacted with residents when helping with ADLs. Entered daily patient data as part of routine documentation.
StaplesCopy and Print/Front end associate
Mar. 2013 - Nov. 2013Waterloo, Iowa, United StatesRecommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Jogged and stacked paper by delivering blank or partially printed stock to equipment. Monitored team progress to complete projects within deadlines. Examined printed copy for correct ink density, position on paper, and registration. Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
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