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Work Background
Pendo.ioSenior Technical Success Engineer
Feb. 2022 - Sep. 2025San Francisco Bay AreaRole: Work with clients of Pendo.io to help resolve technical issues with the product.
Pendo.ioTechnical Success Engineer
Feb. 2022San Francisco Bay AreaRole: Work with clients of Pendo.io to help resolve technical issues with the product.
App AcademyTechnical Admissions Specialist
May. 2021 - Feb. 2022Role: Work with App Academy to screen candidates for the software engineer bootcamp. ● Interview candidates on a technical level using Ruby, Javascript, and Python. ● Also interviews candidates through behavioral interviews. ● Records performance evaluations, sets up interviews via Hackerrank, and forwards performance reviews up to App Academy for review.
KadiantBehavior Technician
Mar. 2019 - Jul. 2020San Francisco Bay AreaRole: Work closely with neurodiverse populations to improve skills in daily activities and social interaction. ● Work with and implement behavior plans done by several clinical directors. ● Collaborate and communicate with parents on how to best help their children. ● Run daily intensive trials and take data in order to help the children gain crucial life skills and to keep track of their progress over a long period of time.
Clover HealthBusiness Analyst
Sep. 2018 - Dec. 2018San Francisco Bay AreaRole: Work closely with 3rd party vendor to create 600 templatized member communications. Copy edited Medicare-related letters and used aggregated member data to assure quality. ● Crafted training manual for future data analysts. ● Analyzed 3rd party relationship success in daily quantitative reports to Project Coordinator. ● Verified demographic data for members using Facets.
Stanford UniversityResearch Analyst
Jun. 2017 - Sep. 2017Role: Assist project lead in analyzing California school district census data from 1870-1950 to unearth historic and persistent inequalities in financial allocations in school districts. ● Transcribed over 80 years of school census data onto Excel spreadsheets. ● Pieced together pictures of California counties from 1870-1950 to create accurate representations of school district locations and boundaries during that time. ● Learned map programming software called ArcGIS in order to create a heat map that could compare the funding of these school districts across those 80 years, displaying how some districts had started out poor and had steadily received more funding while others remained destitute in comparison.
College Transition CollaborativeResearch Assistant
Sep. 2016 - Jun. 2018Stanford, CaliforniaRole: Assisted research coordinators in organizing, maintaining, and updating data tables. Also helped do quality assurance on surveys sent out to involved schools and did analysis on submitted essays by students. ● Picked out 5 essays for each of the 20 involved colleges that exemplified the concerns of disadvantaged students coming into college. These essays were posted in the final summary for the work that the CTC published for each of the schools. ● Organized survey results and other data tables online for future storage for the CTC. ● Proofread various surveys, informational letters, and intervention materials (pamphlets, quotes, and presentations) sent out to the involved colleges.
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