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Work Background
Telemedica LLCVP, Business Unit
Jun. 2025
Served With HonorChief of Staff
Feb. 2024 - Jun. 2025Austin, Texas, United StatesIn my role as Chief of Staff, I spearhead strategic initiatives and ensure cross-functional alignment to drive the successful execution of our company’s vision, purpose and mission. Collaborating closely with the executive team, I focus on streamlining operations, optimizing processes, and leading key projects that fuel organizational growth.
Served With HonorVice President Operations
Dec. 2022 - Feb. 2024Austin, Texas, United StatesOverseeing the strategic direction and day-to-day operations of seven business units with a workforce of over 200+ employees. Employing data analysis to formulate strategies aimed at shortening the lead-to-cash cycle, enhancing the customer journey, boosting client retention, optimizing employee efficiency, reducing marketing cost per lead (CPL), and augmenting overall revenue. Managing the development and execution of annual operating plans for the business. Spearheading the operational design, development, and rollout of all system rollouts or updates. Collaborating on multiple business acquisitions.
Telemedica LLCDirector Of Operations
Aug. 2020 - Dec. 2022United StatesAs Director of Operations at Telemedica, I was responsible for overseeing the daily operations of the company, focusing on process optimization and team management to ensure effective execution of our business goals. I played a key role in identifying operational inefficiencies, implementing strategic improvements, and leading initiatives that enhanced productivity and cost-efficiency. My efforts contributed to streamlining workflows, managing key projects, and supporting Telemedica’s growth through well-coordinated and strategic operational practices.
Kiddie AcademyAssistant Director
Mar. 2020 - Aug. 2020Pflugerville, Texas, United StatesAs Assistant Director at Kiddie Academy, I played a key role in elevating the academy’s operational excellence and program quality. I led curriculum implementation, managed staff performance, and ensured strict adherence to regulatory standards. My proactive approach in fostering a dynamic learning environment, enhancing community engagement, and spearheading strategic initiatives significantly improved both educational outcomes and operational efficiency.
F45 TrainingSales/Group Fitness Coach
Feb. 2020 - Mar. 2022Austin, Texas, United States
Kids Quest PreschoolOwner & Operator
Sep. 2010 - Feb. 2020Airdrie, Alberta, CanadaAs Owner, Operator, and Director of Kids Quest Preschool, I was responsible for overseeing all operational & business aspects, including curriculum design, marketing, staff management, and financial administration. I developed and implemented educational programs, ensured compliance with regulations, and created a supportive environment for both staff and children. My leadership resulted in improved operational efficiency and a strong reputation for delivering high-quality early childhood education in a competitive industry.
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