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U.S. Department of Veterans AffairsHigh Reliability Organization Officer
Jan. 2024Honolulu, Hawaii, United StatesManage all aspects of the program and is responsible to collaborate directly with executive facility leadership, non-clinical and clinical services, the VISN and the national High Reliability Workgroup and development, implementation and sustainment of a High Reliability processes and outcomes. Directly contribute to management of healthcare delivery system by analyzing performance and developing improvement policies, procedures and methods aimed at preventing harm. Provide Team Training, HRO Trainings, and any additional quality related training as needed to clinical and non-clinical staff. Developed/Collaborated on Leader Rounding which is a practice to establish and strengthen a Just Culture environment within the facility. Developed/ collaborated a digital platform for a tiered visual Safety Huddle board for teams.
U.S. Department of Veterans AffairsEmployee Engagement Program Analyst
Dec. 2011 - Jun. 2025Honolulu, Hawaii, United States
U.S. Department of Veterans AffairsTMS Coordinator
Dec. 2011 - Aug. 2022
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