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Work Background
Bukit CollectivePersonal Assistant to Owner
Oct. 2024Uluwatu Bali
Atlas Beach FestPersonal Assistant to General Manager
Nov. 2022 - Oct. 2024Bali, Indonesia
Faro BaliPersonal Assistant To Chief Executive Officer
Jun. 2022 - Nov. 2022Bali, Indonesia
Villa Kayu AyaVilla Manager
Mar. 2021 - Jun. 2022Petitenget
Mövenpick Hotels & ResortsExecutive Secretary
Sep. 2018 - Jul. 2021Bali Province, Indonesia
Capella Hotel GroupPersonal Assistant to General Manager
Jun. 2017 - Sep. 2018UbudVery proud to be a part of the pre-opening team member for The Best New Hotel in The World 2018 at The Ultimate Luxury Travel Related Awards (ULTRA) , CAPELLA UBUD, BALI
The Mulia, Mulia Resort & Villas - Nusa Dua, BaliExecutive Butler Administrator
Oct. 2016 - Jun. 2017Nusadua1. Answers incoming calls. 2. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. 3. Places outgoing calls. 4. Receives guest messages and deliver the same to the guest. 5. Logs all wake-up call requests and performs wake-up call services. 6. Provides information about hotel services to guests. 7. Understand the telephone operator board or PBX switchboard operations. 8. Provides paging services for hotel guests and employees. 9. Knows what action to take when an emergency call is required. 10. Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed. 11. Assists in reporting telephone equipment or service complaints and problems. 12. Following telephone etiquette. 13. Trains or assists wit training new telephone operators in performance of job duties. 14. To be fully aware of and adhere of health and safety, fire and bomb threat procedures. 15. Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well. 16. Must be polite and courteous while answering the phone. 17. Open and close telephone functionality on the hotel front office software. 18. Keep records of calls placed and received by all departments and recording the call charges. 19. Setup conference calls in different locations and time zones. 20. Update directory information on the front office software. 21. Provide relay service for hearing-impaired guests. 22. Provides a paging service for hotel guests and employees. Process guest wake-up calls. 23. Maintain all administration for all butlers.
The Mulia, Mulia Resort & Villas - Nusa Dua, BaliSecretary
Jul. 2013 - Oct. 2016Nusa Dua# handling administration of more than 130 people # handling store requisition and purchase requisition # relieving order taker # preparing monthly report
The Mulia, Mulia Resort & Villas - Nusa Dua, BaliLaundry Order Taker
May. 2013 - Jul. 2013Nusa Dua# handling guest laundry # handling guest payment by micros # handling production report # handling expense report # handling internal laundry # answering phone calls
Four Seasons Hotels and ResortsTrainee
Feb. 2010 - Aug. 2010jimbaran# handling reservation by fax # filing all correspondents # answering the phone calls # inputting reservation data
InterContinental Bali ResortTrainee
Oct. 2005 - Mar. 2006Jimbaran# make up room # cleaning public area # uniform inventory
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