Nine Entertainment Co.Marketing Specialist
Dec. 2018 - Oct. 2019Sydney, AustraliaMarketing technology and automation specialist focussing on enhancing customer experience across the lifecycle funnel, driving business growth through digital strategies, cross-functional teamwork, and effective stakeholder management. - Managed Marketing Communications/CRM workflow, specializing in Salesforce Marketing Cloud (Journey Builder, Automation Studio, Mobile Connect, Advertising Audiences). - Experienced in HTML/CSS, SQL - Worked closely with teams across Data & Insights, Tech, Product, Customer Service, and Research, as well as vendors, to create seamless customer experiences. - Delivered digital strategies that boosted acquisition, retention, and engagement, driving subscription growth and operational efficiency.