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Work Background
TEKIN BUSINESS TRAINING AND COACHINGTraining Specialist
Jan. 2026Canberra, Australian Capital Territory, Australia
Capital Workforce Solutions Pty LtdCorporate Trainer
Nov. 2024 - Jan. 2026Canberra
Capital Workforce Solutions Pty LtdTechnical Human Resource Consultant
May. 2024 - Nov. 2024
Capital Workforce Solutions Pty LtdData Management Specialist
Mar. 2022 - Apr. 2024Canberra
Capital Workforce Solutions Pty LtdProject Management Specialist
Mar. 2021 - Feb. 2022Canberra
Capital Workforce Solutions Pty LtdBusiness Development Manager
Mar. 2019 - Jul. 2025Canberra, Australian Capital Territory, AustraliaCWS is truely a unique company with values that are not compromised. The Leadership team strive for a Win Win Win for Staff within the Business, Our Customers and the Growth of the Business itself. These Qualities are derived from the Leadership and Functioning of the Team based on the Collective Wisdom and Experience working with other in Businesses and People, striking a balance both from a Heart Space, Logic, and What we can do to best deliver for our Customers. It is a honour to work with my CWS Team! Capital Workforce Solutions (CWS) is based in Canberra for the last 24 years and provide Consulting Services and Training qualifications in Project Management on a Federal and State Government level. CWS has built a reputation forged on our motto “Keep the Trust and Deliver the Promise”. We are continuing to grow at a sustainable pace which has been achieved through the excellence, commitment and subject matter expertise of the CWS team. Our consultants and contractors provide a range of professional services to our clients that focus on enhancing organisational capability through workforce performance, quality assurance and compliance, and project execution. We are always looking to further strengthen our team capabilities. If you think you could add value to the CWS team, submit your resume today and one of our team will contact you.
Capital Workforce Solutions Pty LtdConfiguration Management Manager
Mar. 2019 - Mar. 2021CanberraCWS is truely a unique company with values that are not compromised. The Leadership team strive for a Win Win Win for Staff within the Business, Our Customers and the Growth of the Business itself. These Qualities are derived from the Leadership and Functioning of the Team based on the Collective Wisdom and Experience working with other in Businesses and People, striking a balance both from a Heart Space, Logic, and What we can do to best deliver for our Customers. It is a honour to work with my CWS Team! Capital Workforce Solutions (CWS) is based in Canberra for the last 24 years and provide Consulting Services and Training qualifications in Project Management on a Federal and State Government level. CWS has built a reputation forged on our motto “Keep the Trust and Deliver the Promise”. We are continuing to grow at a sustainable pace which has been achieved through the excellence, commitment and subject matter expertise of the CWS team. Our consultants and contractors provide a range of professional services to our clients that focus on enhancing organisational capability through workforce performance, quality assurance and compliance, and project execution. We are always looking to further strengthen our team capabilities. If you think you could add value to the CWS team, submit your resume today and one of our team will contact you.
SlipStream ITHost, Presenter & Training Specialist
May. 2016 - Oct. 2018MelbournePreviously the Membership Site for Information Technology Professionals. Was launched on the 26th of September 2016. The website was www.SlipStreamIT.com.au which has since been removed once the business was closed. At SlipStream Intuitive Training the Vision was to provide Consultants and Mentors with Premium Tools and Resources to excel in their Professions and add Value to their Customers. We are Australia’s Premier supporter to Consultants and Mentors. Our mission is to provide premium tools and resources that are valuable and simple to use. Our customers come to us for support before any other resource. The purpose was to bring innovation and discussion to mentoring, training and coaching and drive change that brings a positive impact to our customers. For customers to leverage off these resources to positively impact the organisations that they work within. This business was closed in October 2018 after our final event.
Outsource AustraliaSale and Marketing Consultant
Aug. 2015 - Sep. 2015Melbourne, AustraliaThis again was me jumping in the deep end and learning to tread water. A big thanks to Cian who had travelled all the way from Ireland on a working holiday. He taught me the basics of door to door sales and was a natural at it. I would say the most difficult part was keeping up with how fast Cian walked between houses! Whilst working at Outsource Australia I Conducted Residential Sales of Subscriptions for a variety of Charities Training on face to face Sales Techniques Gained much experiences that you would not get in a seminar or class by actually going out there and doing it!
Commonwealth BankDebt Collector
Apr. 2015 - Oct. 2016Melbourne, Victoria, AustraliaWorked in the (pit of despair) as a debt collector for a bank what an experience that was. Having said that some of the team building processes that the CBA employed to train their staff was quite impressive.
UberUber Driver
Mar. 2015 - Mar. 2017Melbourne, Victoria, Australia
TelstraTraining Manager
Jan. 2015 - Jun. 2015Melbourne, AustraliaI have to say this was one of the most challenging projects that I worked on. I learnt much and was completely out of my comfort zone. Some were understanding others not so. However in hindsight it is in the most uncomfortable situations that we grow the most. I am grateful for this. Whilst working at Telstra the following outcomes were met: • Management of Training Activities for Telstra Staff for Global Product Launch • Management of the delivery of Training Program to Telstra Staff encompassing a Global Launch of a Product. • Training across 3 continents – US, EMEA, ASIA & AU. • Covering 53 Work Groups and 46 Courses • Delegation of activities to team members • Liaising directly with Managers / Staff / Trainers / Vendors to satisfy training requirements of the program. • Leading the Weekly Training Management Forum • Publishing regular Progress and Summary Reports & Training Schedule. • Project Management • Stakeholder Management • Vendor Engagement • Reporting to multiple lines of business & Global / Domestic PM Teams
Toxfree SolutionsE-learning Developer
Oct. 2014 - Dec. 2014Melbourne, AustraliaWhilst working at Toxfree the following outcomes were met: Development of Adobe Captivate Videos Development of Quick Reference Guides Participating in Training demonstrations and feedback Providing Quality Assurance and Review of Documentation
The Success InstituteSales Agent
Jul. 2014 - Oct. 2014MelbourneVery grateful to Paul for taking my under his wing and providing some coaching on sales. I helped develop leads for Training programs that were conducted through the Success Institue. Lead generation activities including: Cold Calling Customer Research and Profiling Email Marketing Online Marketing of Seminars Assisting Lead Trainer during seminars
Defence Materiel OrganisationTeam Leader & Trainer
Jan. 2014 - Jun. 2014AustraliaThen the DMO, now... Capability Acquisition and Sustainment Group (CASG) purchases and maintains military equipment and supplies in the quantities and to the service levels that are required by Defence and approved by Government. Whilst working at the DMO, I provided team leadership and development of training materials for a system upgrade including: - Trainers Guides - Learners Guides - Quick Reference Guides - Reviewing and Providing feedback to team members on their work.
Breakthrough to Self-Confidence - Training & Personal CoachingSelf-Confidence Coaching
Aug. 2013 - Aug. 2014Melbourne, AustraliaHaving implemented several self confidence programs myself, I decided this would be a excellent opportunity to impart some of these skills to others that need it. This business did however did not pass the seed stage. The concept was around providing Coaching on exercising and developing Self-Confidence. The website and email details were -www.BreakthroughtoSelfConfidence.com | [email protected] A candidate could book a Self-Confidence coaching session by going to - http://harshaseneviratne.simplybook.me/sheduler/manage/event/3/unit/1 At the Self-Confidence Coaching Consultation, first session we would focus on clarifying a goal to achieve around your self confidence in the next 28 days. A candidate could book Business Idea's Consultation by going to - http://harshaseneviratne.simplybook.me/sheduler/manage/event/2/unit/1 Discuss / Expand on business idea. These websites and emails are no longer functioning, and the concept closed in August 2014.
Platinum CommunicationsSystems Integration Consultant
Nov. 2012 - Mar. 2013Sydney, New South Wales, AustraliaPlatinum Communications provided accessories for mobile devices in the consumer market. Retail chain of 25 stores across the Eastern Australian states specialising in mobile covers. Working with the management team I provided support in the following areas: - Business Analysis - Technical Writing - Stock Data Migration - Technical Support on Applications - Hardware and General IT Support - Application Migration Support for Retail POS System going from Pronto to Retail Express.
Australian Government Security Vetting Agency (AGSVA)Trainer
Jul. 2012 - Nov. 2012Australian Government Security Vetting Agency is responsible for processes Australian Security Clearances for Government Agencies. Whilst providing consulting services produced the following outputs: - Training Package Development for upgrade to Workflow System at the Australian Government Security Vetting Agency - Developing Training Scenarios - Developing Workbooks - Development of Learners Guides - Development of Quick Reference Guides - Development of PowerPoint Slides - Development of Visio Diagrams - Trial Training Sessions for Sample Audiences - Data Sets Development - Analysis of Security Vetting Business Processes
IBMTraining Development
Jun. 2012 - Sep. 2012Canberra, AustraliaDevelopment of Training Material & Testing of the Training Program for IBM Government Client.
VibePeaceWeekly Group Meditation Class
Feb. 2012 - Sep. 2015Port MelbourneGetting through some challenging times, I decide to conduct a weekly meditaiton class on the beaches of Port Melbourne. My one and only student was Walter! and occassion my flat mate Alister.
ComcareSenior Technical Writer
Jan. 2012 - Jul. 2012Canberra, Australian Capital Territory, AustraliaComcare Works with employees and employers to reduce the human and financial costs of workplace injuries and disease in the Commonwealth jurisdiction. Whilst working at Comcare I worked on the following outputs along with the business analysis and technical writing work: - Creating ICT Policy documentation aligned to Australian Government Standards and to fit existing CEO Guidelines. - Updating of the ICT Security Management Framework - Development of a Security Framework Vision Map for Comcare
Airservices AustraliaSenior Technical Writer
Jan. 2011 - Nov. 2011Canberra, Australian Capital Territory, AustraliaWhilst working with AirServices Australia, I was involved in the Collaborative Decision Making – Air Traffic Flow Management Project. This project was to cut down the petrol consumption during takeoff and landing of aircrafts. My responsibilities included producing the following outputs: - Creating project specific documentation - Developing hardware/software and maintenance manuals - Developing software procedures - Developing Visio Diagrams - Developing Training Material
CINDOG MEDIAFounder
Nov. 2010Canberra, Australian Capital Territory, AustraliaAt Cindog Media, we don't just believe in marketing; we believe in empowering your brand to reach new heights. Our mission is clear: to help you market even better. We understand that in a world where every pixel counts, your story deserves to be told brilliantly. Get in touch to get started with support on marketing for your business!
cindog mediaDirector
Nov. 2010Australia, CanberraPROBLEM WE SOLVE THROUGH CINDOG MEDIA
Plenty of business owners do great work, but their marketing doesn’t show it. The brand looks dated, the message is inconsistent, and people scroll past instead of enquiring.
- BRAND DESIGN
--Brand Guideline
Without brand guidelines, your marketing looks inconsistent across every channel, which hurts trust. You also waste time fixing and redoing things instead of building momentum.
--Logo
If your logo looks dated or generic, it can hurt credibility fast and make your brand blend in instead of being remembered.
-- Content Creation
If your message is unclear or inconsistent, people scroll past and forget you. Over time, that kills engagement and makes it harder to build trust and attract enquiries.
--Videos
When your videos look rough or drag on, people click away fast and it can make your business feel less credible. Poor pacing and messy cuts waste your effort and cost you enquiries that could’ve been yours.
--Video Interview
Without customer stories on camera, people hesitate to trust your results. Text reviews feel less personal, so conversions are slower and credibility takes longer to build.
-MARKETING
-- Paid Ads
When ads hit the wrong people, you burn budget and get nothing back. Poor targeting leads to low clicks, weak leads, and the frustration of spending money without real enquiries or sales.
-Resistance to AI Driven Marketing Campaigns
Marketing changes constantly, and if you do nothing, you’ll get left behind. Without AI, it’s only going to get slower and harder to keep up, insights take too long, targeting stays too broad, and results stall while business that embrace AI will move faster and keep improving.
-WEBSITE
--Mobile-friendly, conversion-focused websites
If your site is clunky on mobile or slow to load, people leave fast and go to a competitor. And if your hosting is unreliable or security is weak, downtime and data risks can hurt trust and cost you enquiries.
--Website Security
If you’re worried about hacks or malware, it’s hard to feel confident pushing your business online. One weakness can mean downtime, costly fixes, and lost trust from customers.
-OPTIMISATION
--Search Engine Optimisation (SEO)
If you’re not showing up on Google, customers find your competitors instead. Then you’re left relying on ads or word of mouth to get enquiries.
--AI Search Optimisation
AI search is changing fast, and more people are already using AI tools to find answers and choose providers. If you’re not optimised, leading to fewer enquiries, more ad spend, and lost trust.
For support SMS: +61426794189
Australian Taxation OfficeSenior Security Consultant
Oct. 2010 - Jan. 2011Canberra, Australian Capital Territory, AustraliaI was contracted through Lockheed Martin Australia to work as a Senior Security Consultant for the ATO for the development of their Help Desk Solution. Whilst working with the ATO I developed the following outputs: - Developed security management framework documentation - Development of security architecture - Conduct threat and risk assessments - Development of systems security policies and plans - Development of standard operating procedures - Adherence to the ITIL Framework for ATO Service Desk Operations Analysis
Lockheed Martin Australia Pty LtdTechnical Human Resources Consultant
Jul. 2010 - Oct. 2010Canberra, Australian Capital Territory, AustraliaWorking with Senior Management at Lockheed Martin on the Bid for the ATO Service Desk Outsourcing project. Whilst working at Lockheed Martin my responsibilities included: - Provide technical advice and assistance in the hiring of staff for a major outsourcing contract to the Australian Taxation Office. - Interview candidates and hire based on objective rational and project goals. - Achieve recruitment targets sourcing and interviewing candidates for project. - Project bid document reviews and updates
Softrock SolutionsSenior Technical Writer
Jul. 2009 - Jul. 2011SoftRock Solutions Specializes in the development of Slope Monitoring Systems for the Mining Industry. Whilst working with SoftRock Solutions my responsibilities included producing the following outputs: - Creating software manuals (QuikSlope, AutoSlope and Analyzer). - Designed and implemented online training videos - Administration of Training Website
CHARMED VISION MEDIAVideographer / Business Owner
Oct. 2008 - Jun. 2010Canberra, Australian Capital Territory, AustraliaDevelopment and Operation of a Business in producing Online Videos for Training and Marketing, and Event specific DVD’s. Customers based in Canberra, Melbourne and Perth. Major Responsibilities: • Business Setup • Administration of Website • Creation of Videos • Post Production • Sales Calls • Management of Contractors for Videography / Post Production • Marketing, Sales • Production of Online Videos and DVD’s Customers include: Softrock Slope Monitoring Systems Australian Aromatic Essences Integrated Space Architects Bollywood Dimensions
Australian Sports Anti-doping Authority ( ASADA )Senior Security Consultant
Oct. 2006 - Nov. 2008Canberra, Australian Capital Territory, AustraliaASADA's role is to Protects Australia's sporting integrity through the elimination of doping. Whilst working as a consultant at ASADA I produced the following outcomes: - Development of Business and Impact Analysis & Business Continuity Plans - Conducting Business Analysis & Business Process Mapping - Development of the Security Framework for the whole of Agency. - Includes development of Security Framework document and Statement endorsing the Security Framework. - Developed and tested security and business continuity management framework documentation.
Volante Systems Pty LimitedSecurity Consultant
May. 2005 - Sep. 2006Canberra, Australian Capital Territory, AustraliaI worked with Volante Systems providing Security Consulting Services to the Group 8 Agencies Contract. Working in small team, I was responsible for the following outcomes: - Conducted wireless audits - Conducting Threat and risk assessments - Development of Security Policies - Conducting IT Security Investigations - Conducting Server Room Threat and Risk Assessments - Developing Systems Security Plans - Conducting GAP Analysis - Conducting Vulnerability Assessments - Adherence to the ITIL Framework for Volante Service Desk Operations Analysis Clients Engagements: - Department of Agriculture Fisheries and Forestry (DAFF) - Civil Aviation Safety Authority (CASA) - South Australian Government Department of Treasury and Finance - Centrelink - Australian Public Service Commission (APSC) - Department of the Environment and Heritage (DEH)
CSCJunior Security Consultant
May. 2002 - Feb. 2005Canberra, Australian Capital Territory, AustraliaI worked with the Australasian Information Security Evaluation Programme – administered by the Defence Signals Directorate. Whilst working there, my responsibilities included: - Conducting evaluations against common criteria standards, - Project Management on evaluation projects - Delivery of results against the Common Criteria Standards - Security Assessments and Testing - Business Analysis - Supporting monitoring of intrusion activity for client systems.
Defence Materiel OrganisationJunior Software Testing Consultant
Oct. 2001 - Feb. 2002Canberra, Australian Capital Territory, AustraliaFresh out of University, I started working at the DMO alongside PWC on the Standard Defence Supply System Upgrade Project. Whilst working at the DMO my responsibilities included: - Carrying out testing scenarios with the Standard Defence Supply Chain Upgrade Project (SDSSUP) - Developing test scripts using Rational Testing Suite - Proof of Concept Testing - Business Analysis and Process Mapping - Developing a Strengths, Weaknesses, Opportunities and Threats (SWOT) Analysis
WoolworthsRetail Assistant
Jan. 1992 - Jan. 2002Canberra, AustraliaRetail Assistant Customer Service Stock Replenishment
ColesRetail Assistant
Jan. 1989 - Jan. 1992Perth, AustraliaRetail Assistant Customer Service Stock Replenishment
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