Luz Calma

Service Operations & Documentation Specialist

TechnologyOil Gas & ChemicalsPower & UtilitiesGovernment & Public ServicesProject CoordinatorClient Relations SpecialistCase ManagerBusiness AnalystConsultingAssistantCustomer Service

Former U.S. Department of the Navy civilian employee with nearly 9 years of federal service experience, followed by extensive roles in equipment rental and service operations (Aggreko, Rental Solutions & Services). I specialize in structured service coordination, documentation control, compliance reporting, and operational workflow support. Throughout my career, I’ve supported high-pressure service environments requiring accuracy, process discipline, and clear cross-functional communication. My experience spans federal documentation standards, equipment rental coordination, service scheduling, reporting accuracy, and customer support operations. More recently, I have worked on AI evaluation and rubric-based quality assessment projects (Mercor), strengthening my analytical thinking, structured review, and objective decision-making skills. I am open to remote roles in operations support, documentation control, service coordination, compliance assistance, and structured administrative environments where accuracy and process integrity matter.

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Work Background

AI Content Evaluator / AI Trainer – Contract

MercorAI Content Evaluator / AI Trainer – Contract

Dec. 2025 - Feb. 2026

Controller

Rental Solutions and ServicesController

Jan. 2017 - Jan. 2018

Service Administrator

AggrekoService Administrator

Jan. 2010 - Jan. 2017

Controller

AggrekoController

Jan. 2009 - Jan. 2010

Receptionist

The International Banking CorporationReceptionist

Jan. 2008 - Jan. 2009

Owner

Aquascor Travel ServicesOwner

Jan. 1996 - Jan. 2008

Account Executive

Budget Rent-A-Car & White Rock Resort HotelAccount Executive

Jan. 1993 - Jan. 1996

Administrative Specialist

U.S. Naval Supply Depot & MWR, U.S. Naval Station, Subic Bay PhilippinesAdministrative Specialist

Jan. 1984 - Jan. 1992

Service Administrator

Rental Solutions and ServicesService Administrator

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