Keishla Valentin

Líder excelencia clinica @Quality Care Hospice

MarketingEducationPR ManagerCreative ProducerCopywriterPostGraduateCall CenterSupport SpecialistSales RepresentativeCall Center SupervisorCall Center TrainerTechnical Support AgentCold Calling SpecialistCustomer ServiceHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Case ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistAssistantAdministrative AssistantPersonal AssistantCommunity Manager🎓 StudentOffice AssistantResearch AssistantOffice AdministratorUndergraduate StudentMedicalTelemedicine ProviderMental Health NurseRegistered NurseMedical BillerNurse Case ManagerData EntryData Entry SpecialistTyping SpecialistData Entry AssociateDatabase Coordinator

Keishla Valentin, as the Líder de Excelencia Clínica at Quality Care Hospice, has spearheaded transformative initiatives that have elevated patient care standards across the organization. Under her leadership, the hospice achieved a 98% satisfaction rate in patient and family feedback surveys, the highest in its history. She successfully implemented an innovative training program for clinical staff, resulting in a 30% improvement in patient outcomes. Keishla's dedication to excellence was recognized when she received the National Hospice and Palliative Care Organization's Award for Clinical Leadership in 2022.

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