Andrei Nybakken

Customer Care Agent

Help Desk SupportCall CenterCustomer Support RepresentativeTranslatorInterpretation SpecialistLanguage SpecialistTechnical Support AgentCustomer ServiceCustomer Care SpecialistCustomer Retention Specialist

Andrei Nybakken is a dedicated Customer Care Agent with over two years of experience in delivering exceptional service on behalf of Škoda, Seat and Cupra’s digital services and applications. Known for his keen problem-solving skills and empathetic communication, Andrei consistently achieves a >90% customer satisfaction rating, contributing to the different brands’ reputation for excellence. He’s worked as an Accounting Clerk for Accenture, and has more than five years of experience with Accounts Receivable, in addition to recent work experience in Accounts Payable, procurements and collections. Outside of work, Andrei is a keen linguist and traveler, drawing inspiration from diverse cultures to improve customer interactions as well as life quality.

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Work Background

Accounting Clerk

Accenture Czech RepublicAccounting Clerk

Feb. 2025 - Apr. 2025

Call Center Operator

Teleperformance CZ, a.s.Call Center Operator

Jan. 2023 - Jun. 2024Sjølyst, Oslo

Medarbeider, invoice og collections

NIWI Miljøtiltak ASMedarbeider, invoice og collections

Nov. 2016 - Sep. 2021

Trafikkassistent/check-in agent

Proffice Aviation AS/Norwegian Air ShuttleTrafikkassistent/check-in agent

May. 2007 - May. 2008

Documentation, booking & funding, Commercial Finance, Equipment Financing

GE CapitalDocumentation, booking & funding, Commercial Finance, Equipment Financing

Jun. 2004 - Jun. 2005

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Accounts Receivable Expertise

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