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Work Background
FreelanceDigital Content Creator
Mar. 2025London Area, United Kingdom• Manage Instagram and TikTok accounts for three restaurant clients: Mexican restaurant (London), Peri Peri restaurant (Egham, Surrey), and skincare brand (Newcastle), driving customer engagement and brand awareness. • Deliver comprehensive social media campaigns, product photography, and content creation using Adobe Creative Suite, CapCut, iPhone editing, and AI-powered tools for enhanced productivity. • Develop brand identity packages including logo design, promotional posters, seasonal campaigns (TACO TUESDAY, product launches), and marketing materials with authentic street art and cultural aesthetics. • Utilize AI employees and automation tools for content creation, campaign optimization, and streamlined workflow management across multiple client accounts. • Specialize in food photography, product imagery, and social media campaign development that increases customer acquisition through targeted local marketing and online video engagement. • Create data-driven promotional strategies combining traditional design principles with modern AI-assisted content generation for maximum reach and conversion.
The Social Impact Partnership(TSIP)Technical IT Intern
Mar. 2025 - May. 2025London Area, United KingdomAs a Technical IT Intern, I bridge the gap between technology and business, enabling the organization to achieve its goals through innovative solutions. My work not only supports day-to-day operations but also contributes to the long-term success of Social Impact Partnership and Ark Movie Productions by enhancing efficiency, communication, and client engagement. - Designed and implemented software solutions to streamline property management processes, ensuring secure and efficient handling of sensitive broker and investor data. - Utilized "Airtable" to create dynamic, user-friendly databases that visualize critical information, enabling seamless data storage, retrieval, and sharing with clients. - Created highly polished and professional presentation decks to promote Social Impact Partnership’s products and services to landlords and investors. - Incorporated data visualizations, infographics, and compelling narratives to effectively communicate the value proposition of the organization’s offerings. - Ensured all presentations align with the organization’s branding and messaging guidelines. - Provided daily IT assistance to staff, troubleshooting hardware, software, and network issues to ensure smooth office operations. - Set up and maintained IT equipment, including computers, printers, and conference room technology. - Designed and developed a responsive webpage to promote Ark Movie Productions’ latest projects, including the highly anticipated film "Last Kings of London" and other upcoming releases. - Utilized "HTML, CSS, and JavaScript" to create an engaging and visually appealing user experience.
Peri Peri SizzlersSocial Media Marketing Manager
Feb. 2025Egham, England, United KingdomI create high-quality, visually appealing images and advertisements for the Peri Peri Sizzlers brand, aiming to promote our delicious food to a wider and more diverse audience. My content has helped the page gain impressive visibility, reaching up to 5.8K-6.2k views per post and attracting a steadily growing follower base on a daily basis. Using the iPhone’s advanced camera capabilities, I capture vibrant, mouth-watering shots of our food, which I then style and present in a way that grabs attention on platforms like Instagram and TikTok. Every post is carefully designed to reflect the energy and flavor of our brand, making sure we stand out in a crowded digital space. To further enhance the quality and consistency of our visual content, I’ve incorporated AI tools into my creative process. Platforms like Sora AI, ChatGPT, Higgsfield, Invideo, and Krea AI have helped me improve the overall page design, elevate ad quality, and craft engaging Instagram and TikTok stories that connect with our audience on a more human and emotional level. I have also designed posters and design weekly newsletters using canva design and adobe. For video content, I regularly use CapCut to create dynamic edits with trendy templates that align with current social media aesthetics. These tools have allowed me to maintain a fresh, polished, and professional look across all platforms. Thanks to this focused content strategy, we’ve seen a notable 45–50% increase in new customers, not only from our immediate area but also from nearby locations like Guildford and across Surrey.
The Social Impact Partnership(TSIP)IT Technician / Deskside Support
Jan. 2024 - Jun. 2025
Peri Peri SizzlersAssistant Manager | Team leader
Sep. 2022Egham, England, United KingdomHit a 95% service score in one month and kept a steady 93% over eight months, showing real focus on great customer service. Used customer feedback and insights to boost sales and keep things running smoothly, even during busy or unpredictable shifts. Worked with marketing to roll out promos that brought in more customers during quiet hours. Hired and trained 6 new team members, helping them get up to speed with service and kitchen standards. Handled daily issues with UberEats and Deliveroo orders, making sure customers stayed happy and problems were sorted fast.
Limkokwing University of Creative TechnologyJunior Computer/IT Technician
May. 2020 - May. 2021Scaled across departments by installing & configuring 22 aged printers, 12 wifi routers increasing Personally configured and managed various computer setups, (USIS) Unifyed Student Information System to manage students records, increasing overall productivity by 20%. Achieved a 30% reduction in ticket resolution time by implementing a new support process. Working on various OSes such as Linux, Parrot OS & Ubuntu, along with Azure Active directory, setting up virtual environments, assigning roles through RBAC controls & setting up firewalls.
Limkokwing University of Creative TechnologyJunior IT Technician
Jun. 2019 - Jun. 2020Malaysia
Limkokwing University of Creative TechnologyIT Support / Technical Intern
May. 2019 - Jan. 2021
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