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Work Background
National Police Federation/Fédération de la Police NationaleCommunications Coordinator
Apr. 2025Remote
loftysocialsSocial Media Freelance
Jan. 2025As the Founder and Social Media Manager of LoftySocials, I help small businesses build a strong, engaging, and strategic online presence. My focus is on social media strategy, content creation, video editing, and SEO research, ensuring that brands not only grow but also connect authentically with their audience. What I Do: - Social Media Strategy: Develop customized content plans that align with business goals and maximize engagement. - Content Creation: Craft high-quality visuals, reels, and carousel posts that stop the scroll. - TikTok & Instagram Growth: Optimize content for reach, engagement, and audience retention. - Brand Aesthetics: Revamp social media feeds to ensure a cohesive and professional look. - SEO & Analytics: Research trends, analyze performance, and refine strategies for continued success.
rennieOffice Assistant
Apr. 2024 - Apr. 2025Vancouver, British Columbia, Canada
DysonBrand Representative
Nov. 2023 - Apr. 2024Greater Vancouver Metropolitan Area- Partner with, train, educate, assist, and collaborate with 3rd Party Agencies representing Dyson to drive events, maximize sales, and provide consumers with a dynamic and premium brand experience, at the direction of the TSM. - Support retailers in-store by maximizing sales of in-stock merchandise. - Engage with customers to conduct captivating, in-store and event demonstrations in assigned retail stores to achieve specified sales goals. - Drive store sales to achieve assigned targets and objectives - Actively listen to customers to confidently recommend appropriate Dyson products and comfortably overcome objections by explaining the features and benefits of the products - Build and maintain meaningful relationships with store employees and other vendors.
DysonLead Stylist
Aug. 2022 - Feb. 2024Vancouver, British Columbia, Canada- Involved in high level business analysis and support through operational excellence including inventory management and people/talent management. - Mentored and helped coach the team to provide world class shopper experience and attain monthly business/direct retail target goals. - Proficiency in SAP, CRM and Tableau. Devised, deployed and monitored processes to boost long-term business success and increase profit levels. - Scheduled salon appointments/consultations and maintained appointment schedule by using the provided system Clientela. Carefully entering new customer information into the system. - Collaborated with the store manager to organize marketing and promotional campaigns and to coordinate events within the store. - Oversaw daily business operations ensuring all associates adhere to corporate processes and safety standards, to maintain efficiency and responsiveness to demands. -Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Walnut Grove TravelSocial Media Coordinator
Jan. 2022 - Jun. 2022Owned social media presence across Instagram, Facebook and TikTok to increase business exposure and create a local travel community. - Actively contributed to the brand community by responding to direct messages and engaging with customer comments leading to a 100+ increase in social followers on Instagram. - Consistently monitored social platforms to track audience engagement and improve on SEO-friendly content. - Created and scheduled all social media posts across Instagram, Facebook and TikTok.
DysonExpert
Jan. 2020 - Aug. 2022Vancouver, British Columbia, CanadaDemonstrated the appropriate Dyson tool to shoppers in a clear and concise manner to allow for the shopper to duplicate the actions successfully at home. - Embraced the Dyson Guest Experience model and consistently provided the experience to every shopper. - Consistently achieved highest mystery shopper rating of 90%+. - Created and executed monthly incentives to motivate team to drive sales. - Actively performed in operational duties such as visual merchandising, replenishing, and organizing stock and maintaining display cleanliness.
SEPHORASeasonal Store Cashier
Aug. 2019 - Jan. 2020Surrey, British ColumbiaResponsible for completing payment, exchanges, returns and other transactions with clients. Maintain store standards of cleanliness and organization in the cashier zone as well as assist in the back of the store. In charge of answering phone calls. Communicate inventory issues and zone needs to proper leadership Participate in inventory control and loss prevention programs to reduce shortage.
LE CHÂTEAUSales Associate
Apr. 2018 - Aug. 2019Surrey, British ColumbiaAchieving established sales goals. Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service Operating cash registers, managing financial transactions and balancing drawers.
BootleggerSales Associate
Aug. 2017 - Apr. 2018Surrey, British Columbia Excellent sales service to ensure high levels of customer satisfaction Welcoming customers to the store and answering their inquiries Remain knowledgeable on products offered and discuss available options Introduce customers to our loyalty program.
Viva MexicoHostess
Oct. 2016 - Apr. 2018Langley, British Columbia Greet customers as they enter the restaurant In charge of keeping reservations up to date and organized. Handling phone calls and customers inquiries about the restaurant and/or menu.
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