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Work Background
MANOHead Of Operations - Founding Team
Jan. 2022Abuja, Federal Capital Territory, Nigeria
Allo Taxi AngolaGeneral Manager
Jun. 2018 - Jun. 2020Luanda Angola
Allo Taxi AngolaOperations Project Manager
Oct. 2014 - May. 2018Luanda, AngolaProvide strategic leadership and oversee all aspects of operations for a ALLO TAXI ANGOLA.
Develop and implement business strategies and operational plans to drive growth, increase market share, and maximize profitability.
Build and lead a high-performing team of managers, supervisors, and drivers, ensuring effective resource allocation and fostering a customer-centric culture.
Drive operational excellence through process optimization, performance measurement, and continuous improvement initiatives.
Develop and maintain strong relationships with key stakeholders, including drivers, regulatory authorities, and technology partners, to ensure operational compliance and foster collaboration.
Monitor and analyze key performance indicators (KPIs) to evaluate operational performance, identify areas for improvement, and implement strategies to enhance efficiency and productivity.
Collaborate with the marketing and sales teams to develop and execute strategies that enhance customer acquisition, retention, and satisfaction.
Stay abreast of market trends, competitor activities, and emerging technologies in the transportation industry to identify opportunities for innovation and competitive advantage.
Implement robust safety and security protocols to ensure the well-being of passengers, drivers, and company assets.
Oversee fleet management, including vehicle maintenance, scheduling, and optimization, to ensure reliable and efficient transportation services.
Manage budgetary responsibilities, including cost control measures, revenue forecasting, and financial analysis, to drive profitability and financial sustainability.
Foster a positive work environment that promotes employee engagement, professional development, and teamwork.
ALLO TaxiProject Manager
Mar. 2014 - Oct. 2014Beirut, Lebanon
Avis Budget GroupBusiness Analyst
Jan. 2013 - Mar. 2014Beirut, Lebanon
Avis LebanonAssistant Operations & HR Manager
Jan. 2011 - Dec. 2012Beirut, Lebanon
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