Princess CruisesGuest Service Associate
Mar. 2023 - Oct. 2025United States, Santa ClaritaLogged and managed guest inquiries using digital systems, ensuring accurate documentation and timely follow-up. Prepared daily reports, maintained updated records, and supported administrative processes. Handled high-volume correspondence with strong written and verbal communication skills. Coordinated schedules, appointments, and guest services in a fast-paced environment. Supported the guest services team with clerical tasks, data entry, and document management.