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Work Background
Wilderness SafarisTravel Designer
Feb. 2022Johannesburg Metropolitan Area
Loulous CreationsVirtual Assistant
Sep. 2021Johannesburg Metropolitan Area• Calendar/Diary Management. • Email Management. • Financial Administration. • Human Resources. • General Administration. • Research. • Newsletters. • Design. • Websites and Blogs. • Search Engine Optimisation (SEO). • Social Media Management (Facebook, Instagram, LinkedIn, Pinterest, Twitter, YouTube). • Reservation Services. • Lifestyle Management.
Dragonfly AfricaLeisure Specialist
Dec. 2019 - Aug. 2020Johannesburg Metropolitan Area• Design tailormade programs for existing and new clients and demonstrate the ability to write creatively. • Maintain constant contact with clients and agencies. • Ensure and maintain good relations with clients and agencies. • Brainstorm ideas based on given briefs and budgets. • Complete cost analysis, detailed proposal and itinerary per request. • Travel on-site inspections when required. • Travel on educationals when the opportunity is made available. • Meet and greet clients at the airport. • Compile and book all services based on itineraries. • Source any relevant information the client may require i.e. day tours, amendments, re-quotes and additions. • Ensure contracts are drawn up between the company and the client. • Ensure invoices are sent to clients and ensure timeous payments are made. • Ensure payments are made timeously to suppliers. • Responsible for final invoicing and reconciliation. • Maintain and increase gross profits on programmes. • Attend all weekly team meetings (not applicable if working remotely) and status meetings (dial-in if working remotely). • Copying in of all relevant parties and correspondence. • When requested, provide assistance and support to team members. • Computer Literacy Skills; Travelogic, WETU, Amadeus (basics), Skype, Microsoft TEAMS and Microsoft Office.
Kendrick RecruitmentRecruitment Specialist
Apr. 2019 - Jul. 2019Johannesburg Metropolitan Area• Clients included some of the top establishments in both Africa and Worldwide. • Sourcing and placing 5* candidates with clients in a professional friendly manner. • Advertising positions within our portfolio of current roles on different social media/ advertising platforms. • Reviewing CV’s and replying to all applications, compiling a portfolio of the successful applicants. • Conducting reference checks on candidates. • Uploading all details to the online recruiter system. • Submitting CV’s to clients and setting up interviews as requested. • Computer Literacy Skills; Vincere, Skype and Microsoft Office.
North IslandReservations Specialist (FITs and Groups)
May. 2017 - Mar. 2019Johannesburg Metropolitan Area• Generate and grow sales whilst maintaining good agent and guest relationships and excellent customer service by offering excellent itineraries to meet and exceed agent and guest’s expectations through a high touch reservations service. • Develop relationships with agents and guests. • Generate sales to agents and guests. • Quote itineraries (product and services) accurately and timeously. • Book and cancel Itineraries (product and services) accurately and timeously. • Administer confirmed bookings in a logical manner and as per company procedure. • Review guest travel documentation. • Environmental responsibilities.
andBeyond TravelDMC Retail Travel Consultant (FITs and Groups)
Dec. 2016 - May. 2017Johannesburg Metropolitan Area• Dedicated Reservations Consultant for Retail Operators and Agents Worldwide.
Tourvest Destination ManagementTravel Specialist A La Carte Department (FITs)
Mar. 2016 - Dec. 2016Johannesburg Metropolitan Area• Dedicated Reservations Consultant for Australian Agents - FIT
PrivateSabbatical
Sep. 2015 - Mar. 2016Johannesburg Metropolitan Area• Home Baking and Cake Decorating Business.
andBeyond TravelTouring Consultant DMC Wholesale (FITs and Family/Small Groups)
Oct. 2013 - Sep. 2015Johannesburg Metropolitan Area• Dedicated Reservations Consultant for Wholesale Operators and Agents Worldwide.
White Pearl ResortsReservations Operations Manager (FITs and Groups)
Jul. 2013 - Oct. 2013Johannesburg Metropolitan Area
andBeyond TravelSales Consultant Worldwide (FITs and Family/Small Groups)
May. 2012 - Jul. 2013Johannesburg Metropolitan Area• Dedicated Reservations Consultant for Wholesale and Retail Operators and Agents Worldwide.
White Pearl ResortsSales Executive and Marketing Assistant
Jul. 2011 - May. 2012Johannesburg Metropolitan Area
MORE - Luxury Lodges & Hotels in Southern AfricaPersonal Assistant
Mar. 2011 - Jul. 2011Johannesburg Metropolitan Area• Personal Assistant to three Directors (Operations Director, Managing Director and Sales Director).
Flight Centre Travel Group RSATravel Consultant, Future Team Leader and Team Leader
Nov. 2009 - Mar. 2011Johannesburg Metropolitan Area
andBeyond TravelLodge Administrator, Inbound Sales Consultant and Team Leader and Sales Consultant US Market Touring
Jan. 2005 - Nov. 2009Johannesburg Metropolitan Area
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