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UpworkTax Administration Virtual Assistant
Nov. 2025
BuildWithInternsVirtual Assistant Hiring Manager
Oct. 2025Nigeria
UpworkSocial Media Manager
Aug. 2025
UpworkPersonal Assistant for Daily Business Management
Aug. 2025 - Sep. 2025
UpworkPersonal Virtual Assistant To Founder
Jun. 2025 - Aug. 2025Remote
UpworkExperienced Virtual Assistant for Founder | Admin & Ops Support (Attention to Detail & Proactive)
Apr. 2025 - Jun. 2025• Provided end-to-end admin and operations support, ensuring smooth daily workflow and timely task execution. • Managed calendars, client lists, and consultation trackers with precision and attention to detail. • Organized and maintained digital files, contracts, and key communications using Google Drive for easy access and team collaboration. • Scheduled and published content on LinkedIn, YouTube, MailerLite, and Wix to boost brand visibility and client engagement. • Designed clean, on-brand graphics using Canva for social media posts, newsletters, and email campaigns. • Performed light updates and edits on Wix websites—no coding required. • Conducted industry and competitor research to support business strategy and content development. • Suggested and implemented workflow improvements to increase team efficiency and organization. • Tracked internal projects and ensured timely delivery of key milestones and action items. • Used a variety of tools including Notion, Google Workspace, MailerLite, LinkedIn, Calendly, Canva, Clio Manage, PandaDoc, Wix, Skills Demonstrated: ✓ Proactive communication & self-motivation ✓ High-level organization & attention to detail ✓ Problem-solving mindset with a focus on efficiency ✓ Reliable, remote team player with a collaborative spirit ✓ Strong support for client-focused, impact-driven businesses
UpworkLinkedIn Profile Optimization
Jan. 2025 - Apr. 2025• Crafted keyword-rich, compelling headlines, About sections, and experience summaries tailored to each client’s goals. • Enhanced profile visuals, including professional profile photos and branded cover images, for immediate impact. • Improved profile completeness, positioning clients as credible and approachable thought leaders in their industries. • Trained clients on leveraging LinkedIn tools—such as Creator Mode, hashtags, and tagging to drive connection and visibility. • Delivered profile walkthroughs and practical LinkedIn usage tips to empower clients long-term. Results: ✓ Clients saw increased profile views, improved connection requests, and more inbound opportunities ✓ Helped professionals reposition their brand for visibility, leads, or new career paths
DTEC Oilfield Solutions LimitedExecutive Virtual Assistant
Nov. 2023 - Apr. 2025Port-Harcourt, Rivers State, Nigeria• Data Management: Enhanced data accuracy by 98% through meticulous data entry and streamlined file organization, enabling faster retrieval times and improving team efficiency by 40%. • Email Management: Reduced response times by 50% by implementing an organized inbox system, which improved client satisfaction and resulted in a 25% increase in timely follow-ups. • Scheduling: Coordinated and optimized 20 monthly meetings across global time zones, reducing scheduling conflicts by 60% and maintaining a 95% meeting attendance rate. • Document Preparation: Created and formatted over 150 client-ready documents per quarter, reducing preparation time by 30% and ensuring consistent presentation across all deliverables. • Google Workspace: Leveraged Google Workspace to automate data flow across spreadsheets and documents, cutting administrative workload by 35% and improving real-time team collaboration. • File Organization: Reorganized digital filing systems, reducing search time by 40% and improving document accessibility for the team by 70%, facilitating faster decision-making. • Deadline Management: Consistently met 100% of project deadlines by implementing a personalized task management system that reduced overall project completion time by 25%.
Houston Well ServicesBusiness Development Executive
Jul. 2021 - Dec. 2024Port Harcourt, Rivers State, Nigeria• Operational Efficiency: Devised a streamlined workflow for document processing, reducing manual work by 25% and improving efficiency in contract management. • Risk Mitigation: Identified and mitigated compliance risks across five key projects, ensuring alignment with regulatory requirements and avoiding potential operational delays. • Project Management: Directed project timelines in collaboration with operations, achieving a 100% on-time delivery rate and reducing delays in critical client projects. • Leadership: Mentored a team of junior executives, driving a 40% improvement in quarterly performance metrics and fostering a proactive, solution-oriented team culture. • Team Collaboration: Engaged cross-functional teams to integrate client feedback into product development, reducing cycle time by 20% and increasing client satisfaction. • Client Retention: Worked with client success teams to improve retention rates by 25%, using tailored strategies that aligned with client goals, ensuring strong, ongoing partnerships.
Destiny lCT Center,NigeriaCustomer Service
Jan. 2018 - Dec. 2019• Managed over 300 customer interactions monthly, resolving 90% of complaints on the first contact. • Enhanced customer satisfaction scores by 30% through effective communication and swift resolution of issues. • Oversaw daily operations and workflow, leading to a 20% increase in team productivity. •Reported key performance metrics to senior management, driving a 10% improvement in service quality. • Managed a departmental budget of 2 million Naira, ensuring adherence to financial targets. • Implemented improvement strategies that reduced customer complaints by 25%. • Referred complex grievances to specialized departments, resulting in a 95% resolution rate.
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