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Work Background
Global Mobility Manager
John Swire & Sons (H.K.) Ltd.Global Mobility Manager
Nov. 2023Hong Kong, Hong Kong SARIn this role, I architect and lead the Global Mobility function, serving as the primary HR Partner for the group's globally mobile population. I provide end-to-end HR support and strategic advisory, expanding the function's scope far beyond traditional mobility. HR Generalist & Employee Relations: I provide full-spectrum HR support for the entire assignment lifecycle. I act as the first point of contact for mobile employees on sensitive matters, manage complex employee relations cases, advise on performance management cycles, and oversee onboarding and repatriation programs to ensure a seamless transition and positive employee experience. HR Digital Transformation Lead: I lead critical digital transformation projects to modernize HR services for our mobile workforce. This includes managing the end-to-end selection and implementation of new technology platforms, where I drive all associated change management to enhance operational efficiency, data analytics, and service delivery. Strategic HR & Workforce Management: I direct the group's first centralized Global Mobility function, which I designed and launched from the ground up. I partner directly with senior HR and business leaders to ensure mobility strategy remains fully integrated with broader Talent Management, Total Rewards, and Workforce Planning initiatives. Operational & Service Delivery Excellence: I build and manage a high-performance international vendor network (tax, immigration, relocation). I establish and oversee rigorous KPIs and governance frameworks to ensure exceptional, high-touch service delivery and operational excellence across all touchpoints.
Director, Global Account Management - APAC & ME
SIRVA BGRS Worldwide, Inc.Director, Global Account Management - APAC & ME
Jan. 2022 - Apr. 2023Hong Kong, Hong Kong SARDelivering services to support the full life cycle of international assignments for large MNCs.
APAC Operations
Nomad Temporary HousingAPAC Operations
Jun. 2021 - Jan. 2022Hong Kong SARDesigning and implementing regional operations processes and mobility strategies within company processes.
Head of Global Mobility - EMEA - Client Secondment
HSBCHead of Global Mobility - EMEA - Client Secondment
Aug. 2017 - Dec. 2017London, United KingdomManaging day-to-day operations of the Internal R&B/Mobility team to maintain BAU during new vendor implementation.
Director Of Client Services
BGRSDirector Of Client Services
Sep. 2014 - Apr. 2020Hong KongResponsible for Global management of end-to-end Mobility service delivery for multiple MNCs in the financial, retail, petroleum, technology, and automobile industries
Client Services Manager
Brookfield Global Relocation ServicesClient Services Manager
Aug. 2014 - Sep. 2015Hong KongManaging service delivery in APAC for global clients
Manager, Client Services Hong Kong
Cartus RelocationsManager, Client Services Hong Kong
May. 2013 - Aug. 2014Hong KongManaging destination services in Hong Kong for local, regional, and global clients
Intercultural Services Manager for ASIA & Global Account Manager
Crown RelocationsIntercultural Services Manager for ASIA & Global Account Manager
Feb. 2010 - May. 2013Hong Kong
Financial Planner
AIG American GeneralFinancial Planner
Nov. 2008 - Nov. 2009

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