Mark Deulley

Project Manager / Scrum Master @Broad River Retail d/b/a Ashley HomeStore

Service Quality ManagerHelp Desk SupportComplaint Resolution SpecialistClient Relations SpecialistChat Support🎓 StudentLife CoachingCase ManagerCustomer Retention SpecialistLive ChatCustomer ServiceBusiness AnalystConsultingCustomer Care SpecialistSales ManagerITSales & BizDevBanking OperationsFinanceCustomer Success ManagerFinancial PlannerBusiness OwnerProject ManagerData ScientistData AnalystBI AnalystAccount Manager

Mark Deulley has been a driving force at Broad River Retail d/b/a Ashley HomeStore, where he has successfully led over 15 high-impact projects, resulting in a 25% increase in operational efficiency. As a certified Scrum Master, Mark spearheaded the implementation of Agile methodologies across the organization, reducing project delivery times by 30%. His innovative approach to team collaboration earned him the "Excellence in Leadership" award in 2022. Mark's strategic vision was instrumental in the launch of a new e-commerce platform, boosting online sales by 40% within its first year.

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Work Background

Manager of Retail Data, Strategy, & Platforms

Broad River RetailManager of Retail Data, Strategy, & Platforms

Jan. 2025Raleigh, North Carolina, United States

Business Analyst

Broad River RetailBusiness Analyst

Jan. 2024 - Dec. 2025

General Manager

Broad River RetailGeneral Manager

Jan. 2021 - Dec. 2024

Store Manager

Ashley Furniture HomestoresStore Manager

Jan. 2018 - Dec. 2021Highland, Indiana, United States

Financial Professional

OneAmerica Financial Partners, Inc.Financial Professional

Jan. 2016 - Dec. 2018Merrillville, Indiana, United States

Licensed Personal Banker

Fifth Third BankLicensed Personal Banker

Jan. 2014 - Dec. 2016St John, Indiana, United States

Licensed Personal Banker

ChaseLicensed Personal Banker

Jan. 2009 - Dec. 2014Crown Point, Indiana, United States

Electronics Sales Rep

Sears, Roebuck and Co.Electronics Sales Rep

Jan. 2008 - Dec. 2009Merrillville, Indiana, United States

Sales Representative

Circuit CitySales Representative

Jan. 2006 - Dec. 2008Redding, California Area

Sales Representative

Best BuySales Representative

Jan. 2005 - Dec. 2006Columbus, Ohio Area

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