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Work Background
American Red CrossDivision Disaster Director
Jan. 2013 - Dec. 2017New York, NY• Oversaw implementation of mass care-related Preparedness, Response and Recovery programs throughout New York State, including approximately 10M USD annual disaster budget, 70 FTEs and 3,000 volunteers. • Ensured achievement of annual and quarterly capacity-building goals for three Regions spanning New York State via budget management, training, partnership building and volunteer recruitment. • Led development and roll-out of Red Cross Disaster Recovery Program throughout the Northeast Division (NJ, NY, CT, RI, MA, VT, NH, ME), including Direct Client Assistance Program, Disaster Program Management manual, Disaster Finance payment instruments, and Disaster case management system (CAS 2.0). • Managed 1M+ USD Inventory Management project to improve disaster response capability in dense urban areas where delays exist in Supply Chain Management fulfillment due to infrastructure impediments to movement. • National deployments included: Hurricane Matthew (Florida and South Carolina) - Assistant Director, Recovery; Louisiana Floods - Compliance Lead; West Virginia Floods - Assistant Director, Recovery; South Carolina Floods - Deputy Assistant Director, Recovery; Central California Region - Interim Regional Disaster Officer; Fresno Gas Outage - Response Director. Mostrar menos
CNA CorporationSenior Advisor, Safety and Security
Jan. 2010 - Jan. 2012Alexandria, VA
Alchemy Park LLCPresident
Jul. 2009San Juan, PR, and Lambertville, NJAlchemy Park LLC offers executive level business and engineering consulting services, project management, and surge staffing support to government and multinational development institutions, and non-profit organizations. Company founder Michelle Harris provides leadership and strategic direction to Alchemy Park's corporate team and oversees company operations and engagement of approximately 40 engineering and architecture consultants supporting infrastructure recovery following Hurricane Maria in Puerto Rico. Michelle's key advisory projects include: • Provided executive management advisory services related to implementation of the FEMA Public Assistance program following Hurricane Sandy in New York including creation of strategic plans, annual operational goals and Continuity of Operations Plans. • Developed Demolition and Debris Removal Strategy and Operational Plan following the Nepal Earthquake, resulting in a Global Emergency Group service contract with the United Nations Development Program. • Led implementation of Federal Emergency Management Agency (FEMA) Private Property Debris Removal and Demolition Program in New Jersey following Superstorm Sandy, including oversight of 30+ FEMA employees and contractors performing Applicant advisory work, property surveys, legal review and statistical reporting. • Reviewed United Nations (UN) World Food Program Common Pipeline in Sudan to determine strategy, management and logistics capacity to deliver emergency shelter items via the pipeline Mostrar menos
Beck Disaster RecoveryRegional Managing Director, Caribbean, and Director, Business Operations
Jan. 2007 - Dec. 2009San Juan, PR• Developed go-to-market strategy and operating procedures for new market initiatives, resulting in 575k USD revenue and additional 685k USD sales pipeline in first 18 months. • Supervised 50+ engineers, architects and analysts to administer 1.2B USD FEMA Public Assistance (PA) grants to Louisiana Facility Planning & Control following Hurricane Katrina including site/building evaluations of state-owned property (i.e., Superdome, Charity Hospital) and environmental/historic assessment. • Managed FEMA PA Internal and External Support team including 50+ staff responsible for press relations; Executive, Congressional and public correspondence; data reporting; and training related to Hurricane Katrina. Mostrar menos
US Department of StateForeign Service Officer
Jan. 2004 - Dec. 2007Mexico City, Mexico• On Mission Assignment, directed FEMA 6B USD Louisiana state-wide debris removal program following Hurricane Katrina including oversight of 230 FEMA employees, contractors and US Army Corps of Engineers performing damage assessments across 52k square miles including urban historic areas and coastal wetlands. • Oversaw DOS Katrina Task Force operations, including vetting of foreign aid donations; liaising with the US Agency for International Development Office of Foreign Disaster Assistance; and documenting protocols for handling donations that became the framework for the International Assistance System Concept of Operations. • Developed and coordinated emergency action plans for DOS Office of Emergency Management and geographic and functional bureaus, and managed development and publicity for the intranet website ePrepare. • Adjudicated over 15,000 non-immigrant visas and provided emergency consular services to American citizens. Mostrar menos
IBM Consulting (formerly PwC Consulting)Senior Manager
Jan. 2001 - Dec. 2004New York, NY and San Juan, PR• Led implementation of the FEMA Public Assistance Program for over 600 Private Non-Profit (PNP) organizations that experienced physical and/or financial losses following the World Trade Center (WTC) disaster including establishing a 800 intake hotline (later designated as a WTC Best Practice), determining grant eligibility and making policy recommendations resulting in special legislation and funding to augment Stafford Act funding. • Managed production of Grants.gov which awards 500B USD annually to governments, academia and non-profits via a centralized, online process to apply for and manage 900+ grant programs from 26 Federal agencies. Oversaw IBM and subcontractors teams to develop site look/feel, architecture, content and support tools and to ensure an accessible, user-friendly customer experience, resulting in national awards including Federal Computer Week Fed 100 and Federal Leadership Council FOSE Award. Mostrar menos
United Nations FoundationGrant Director
Jan. 2000 - Dec. 2001Washington, DC• Managed a 430M USD UNF humanitarian assistance grant portfolio, including UNF funds and matching corporate contributions, to support UN programs on Children's Health; Climate and Energy; Women and Population; Sustainable Development; and Human Rights. • Led a review of UNF grant management policies, presented recommendations to UNF Board of Directors and the United Nations Fund for International Partnerships and implemented approved improvement plans. • Served as primary liaison with external auditors for expenditures representing 90% of total UNF expenses, resulting in an unqualified audit opinion and no material findings. Mostrar menos
Price Waterhouse CoopersPrincipal Consultant
Jan. 1996 - Dec. 2000Washington, DC• Supported multinational clothing, home goods and toy manufacturers' corporate philanthropy and social responsibility objectives by analyzing US and foreign corporate and legal compliance requirements and developing Codes of Conduct and social compliance monitoring tools. • Advised the Asian Development Bank, the International Monetary Fund, and the Vietnam Ministry of Finance on streamlining financial information systems; formulating strategy, architecture and implementation plans for improving business processes; and identifying related organizational reforms. • Led the FEMA PA Reengineering Grant Management Team to improve grant administration procedures and to ensure that new procedures complied with federal regulations and financial management control best practices. • Developed methodology for FEMA Community Disaster Loan Program loan sizing and cancellation reviews following the Red River Floods, Hurricane Marilyn and Hurricane Andrew. • Reduced time and cost to close out FEMA activities following Hurricane Fran by conducting benchmark analysis of work performed at the North Carolina Department of Emergency Management; identifying inefficiencies in staffing and workflow; and implementing appropriate staffing levels and streamlined work processes. Mostrar menos
U.S. Government Accountability OfficeSenior International Program Evaluator
Jan. 1990 - Dec. 1996Frankfurt, Germany and Washington, DC• Coordinated with NATO, the European Commission and the European Bank for Reconstruction and Development to estimate contributions needed by Central and Eastern European countries for their NATO membership. • Drafted Congressional reports and testimony, legislation, and speeches regarding multinational donor activities to foreign governments, NATO expansion, and the viability of Space Station Freedom. • Negotiated annual funding levels for over 70 defense and military construction programs while serving as GAO appointee to the United State Senate Committee on Appropriations. Mostrar menos
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