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Roles
💸66%
Marketing
🗿66%
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🧨66%
Consulting
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🇹🇭33%
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United States
Work Background
Branch Manager / Senior Coach / Director
Seadeep Coding Studio Sdn. Bhd. (CIY.CLUB Bandar Rimbayu)Branch Manager / Senior Coach / Director
Oct. 2025Bandar Rimbayu, Telok panglima garangKey Responsibilities: •Lead and supervise instructors, interns, and support staff to maintain high teaching standards. •Manage scheduling, enrollment, and customer communications for classes and workshops. •Drive local marketing and outreach initiatives to grow student participation. •Ensure compliance with CIY.Club Bandar Rimbayu curriculum, policies, and quality standards. •Handle branch-level budgeting, resource allocation, and performance reporting. •Build strong relationships with parents, students, and community partners. •Define and implement organizational strategy, aligning with CIY.Club Malaysia mission to inspire youth through technology. •Lead recruitment, training, and career development pathways for staff and interns. •Manage financial planning, investment decisions, and expansion opportunities
Tech. Consultant - Shell Global Primavera - Project Manager - Implementation Lead
ShellTech. Consultant - Shell Global Primavera - Project Manager - Implementation Lead
Dec. 2023 - Mar. 2025Cyberjaya, Selangor, MalaysiaRole performed: Project Manager / Senior BA / Technical Lead / Testing / Deployment / Continuous Improvements. • Based Location: SBO KL, Cyberjaya, Malaysia • Engagement Lead: - Speaking with global Primavera assets focal in shell and planning the upgrade plan. Stakeholder Management and planning set of activities to do the upgrade. • Technical Lead – Performing the end-to-end upgrade for Primavera globally moving Primavera application to new version P6v2112. This requires oracle database, Primavera application suite knowledge. • Functional lead – Being SME I am involved in educating the business on the usage of Primavera and other integration tools that is used widely as part of business Maintenance and Turnaround planning. Solving functional problems and sharing best practice on how to maximize application potential. • Server Migration lead – Worked in planning the current migration from DCS server to FCI hosting by t-system. Critical upgrade to be completed by 2024 to avoid penalty of 3 to 4mil.
Tech. Consultant - Shell Retail - NextGen (POS) - Mobile App Deployment
ShellTech. Consultant - Shell Retail - NextGen (POS) - Mobile App Deployment
Nov. 2022 - Dec. 2023Cyberjaya, Selangor, MalaysiaProject: MY NextGen Mobility Deployment Part of DS Mobility Team – NextGen Malaysia Role performed: Senior BA / Technical Consultant / Testing / Deployment / Continuous Improvements / Project Management Based Location: SBO KL, Cyberjaya, Malaysia • Site system solution for GSS / NextGen platform and provide technical consultancy. • Identified issues, analyzed information, and provided solutions to problems. • Work Closely with CCA team on Shell App deployment and perform QA testing. • Investigate on Issue reported on Points redemptions. • Involved in MBA (Mobility Business Agreement) project. Working closely with DS business. • On-Site Support and testing NextGen rollout. - Deployments were done over 1000 sites in Malaysia, my involvement was to test the POS and mobile application integrating to capillary points redemption system • Involved in Retailer training. • Build NextGen Deployment Dashboard using Power BI as DIY initiative that tracks all the status on deployment done in Malaysia.
Digitalization IT Advisor, Application Specialist,  Project Manager , Senior BA , DevOps
ShellDigitalization IT Advisor, Application Specialist, Project Manager , Senior BA , DevOps
Aug. 2014 - Nov. 2022Miri, Sarawak, MalaysiaPlayed Multiple Role as : Digitalization IT Advisor / Application Specialist / Project Manager / Senior BA / Coach & Mentoring / Dev Ops • Led Digitalization Projects across business and enabling business to use DIY approach to build digital solutions. • Identified issues, analyzed information, and provided solutions to problems, leveraging critical thinking to drive operational improvements resulting in savings and improved profit margins. • Led projects and analyzed data to identify opportunities for improvement, maintaining energy and enthusiasm in a fast-paced environment. • Actively developed & supported business solutions for digitalization, reducing mundane work and improving efficiency and productivity. • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software, and consulting. • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Engineering Application Technical Consultant
ShellEngineering Application Technical Consultant
Aug. 2011 - Aug. 2014Cyberjaya, Selangor, Malaysia• Coordinated with Third Party Software Vendors to efficiently resolve system issues and enhance application environments for seamless integration. • Interim Team Leader overseeing team operations and conducting system health checks leading to performance improvement projects.
Primavera & Impress Consultant
ShellPrimavera & Impress Consultant
May. 2008 - Aug. 2011Cyberjaya, Selangor, Malaysia• Provided 2nd line application support for global Primavera & Impress users, resolving complex severity 1&2 incidents escalated from 1st level support. • Managed problem calls in Service Center, tracked resolution, and developed workarounds to minimize impact on users. • Coordinated with Third Party Software Vendors, supervised scheduling/batch problems, and contributed ideas for continuous improvement.
TECHNICAL LEAD ROLE	- GI-D Request Access Management
ShellTECHNICAL LEAD ROLE - GI-D Request Access Management
Mar. 2007 - May. 2008Cyberjaya, Selangor, Malaysia• Developed and promoted adherence to global Request Management processes, ensuring consistency. • Analyzed incidents to identify trends and minimize occurrences, improving service delivery. • Provided coaching on operations, procedures, and technical matters to staff. • Addressed customer complaints effectively, ensuring resolution and customer satisfaction.
ACCESS MANAGEMENT ANALYST
ShellACCESS MANAGEMENT ANALYST
Sep. 2003 - Mar. 2007Cyberjaya, Selangor, Malaysia• Managed global support for Shell General GI Access, handling account management, distribution lists, and mailbox management. • Provided support for Shell SAP & GSAP systems, including user registration, Sox compliance, and troubleshooting printer problems. • Took on leadership roles by assigning tasks, handling escalations, and providing training during the absence of technical leaders.
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