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Work Background
ALDI Stores AustraliaStore Manager
Oct. 2025
ALDI Stores AustraliaAssistant Store Manager
Jan. 2024 - Oct. 2025
Opro Pressure CleaningDirector
Nov. 2022 - Jan. 2024Brisbane, Queensland, AustraliaCommercial, industrial and residential high-pressure cleaning services for our regular clients including body corporates, property development managers and real estate firms. High conversion rate of closing sale calls; face-to-face meetings with businesses, real estates and body corporate representatives; managing client accounts to build rapport and secure repeat business. During startup, established all marketing, sales and service development. Clients acquired through cold outreach emails and social media marketing campaigns to consistently generate leads.
ALDI Stores AustraliaDuty Store Manager
May. 2021 - Nov. 2022Kelvin Grove, Queensland, AustraliaOversaw the entire store from customer service to stock ordering and warehousing while managing a team of 10-15 employees. Assessed Daily/Weekly/Monthly sales targets and projections against internal regional scorecards to strategise ways to improve store sales, increase customers' AOV and loyalty. Reported to Executive Manager on store projects and KPI targets. Delegated daily tasks based on employee skills, roles and interests while monitoring WHS and store standards. Created weekly rosters, submitted payroll information and other office/admin-related tasks. Handled a heavy workload and demonstrated resilience against challenges and obstacles. Consistently showed pride in work and exceeded productivity goals.
ALDI Stores AustraliaDeputy Manager
Sep. 2019 - May. 2021Kallangur, Queensland, Australia
ALDI Stores AustraliaRetail Assistant
Mar. 2019 - Sep. 2019Brisbane, Australia
Print AranaRetail Assistant
Apr. 2018 - Apr. 2019Brisbane City, Queensland, AustraliaExtensive training and hands-on experience in all aspects of customer service from collaboration with clients on projects to fulfilling orders. Production of products, project management and technical skills in machinery and technology.
StrikeForce Combat ArcheryCo-Founder
Nov. 2016 - Jan. 2019Brisbane, AustraliaOn-the-ground promotion was an integral part of our marketing strategies and included D2C flyer handouts, competitions, event promotion, direct business-to-business sales, local radio promotions and national radio interviews. Local government and B2B communications experience. Customer engagement and relations including corporate entities for our corporate events. Accounting/finance skills gained from managing small business finances. Complex problem-solving and decision-making skills learnt from creating and managing a business brand and systems. Website design, graphic design, content writing and social media management. Ran events and sessions for range of customers including; general public sessions, parties and private functions, corporate events and local government funded programs.
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