Priscah Ndirangu

Customer Service @Assent Compliance Inc

Call Center SupervisorOutbound Sales SpecialistTechnical Support AgentCall Center TrainerCustomer Retention SpecialistClient Relations SpecialistCase ManagerHelp Desk SupportSupport SpecialistCustomer Support RepresentativeCall CenterAppointment SetterCustomer ServiceData EntryChat SupportLive ChatCustomer Care SpecialistData Entry SpecialistAssistantAdministrative AssistantPersonal AssistantExecutive AssistantOffice Assistant

Priscah Ndirangu is a dedicated Customer Service professional at Assent Compliance Inc., where she specializes in guiding clients through complex compliance requirements with clarity and empathy. With over five years of experience in customer support and account management, she is known for resolving issues quickly while building strong, long-term client relationships. Priscah collaborates closely with cross-functional teams to streamline support processes, improve response times, and enhance the overall customer experience. Passionate about continuous improvement, she regularly contributes feedback to product and training teams, helping Assent deliver more intuitive, customer-centric solutions.

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Work Background

Supplier Support Associate

AssentSupplier Support Associate

Nov. 2024Nairobi County, Kenya

Auxiliary Quality Analyst

CCI GlobalAuxiliary Quality Analyst

Jul. 2024 - Nov. 2024Nairobi County, Kenya

Customer Service Representative

CCI GlobalCustomer Service Representative

Oct. 2020 - Apr. 2024Kenya

Intern

Ministry of Agriculture, Livestock and FisheriesIntern

Jan. 2019 - Jan. 2020Nairobi, Kenya

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