Victor Sike

CRM & Email Management Specialist | Customer Support & Client Retention | Remote-Ready

Call CenterCustomer Support RepresentativeDirector of PhotographyAppointment SetterSound engineerSound designerSingerCold Calling SpecialistConsultingEntertainmentCustomer ServiceEditorClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistAssistantAdministrative AssistantPersonal AssistantVoice OverData Entry

I am a CRM and Email Management professional with hands-on experience in managing customer databases, handling email and phone inquiries, scheduling appointments, and supporting daily operations. I specialize in customer relationship management, client follow-ups, and maintaining accurate records, with a foundation in Banking & Finance and certification in Customer Service (AICRM). Currently open to remote or on-site opportunities, I bring strong skills in: • CRM database management & customer records • Email inbox management & professional communication • Appointment scheduling & calendar coordination • Customer support via email, phone, and chat • Conflict resolution and client relationship building I am passionate about delivering excellent customer experiences and helping organizations streamline operations while keeping clients satisfied.