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Work Background
PT HM Sampoerna Tbk.General Services Manager
Oct. 2015 - Mar. 2025Indonesia, Jakarta• Provide services for 2 Head Offices and 2 Manufacturing: parking, shuttle bus. Receptionist, operator, drink corner, canteen/meals, office re-layout, business permits, meeting rooms, internal events.
• National Coverage services: ad-hoc Ground Transportation (GT). Courier, Records & Information Management, Call Center (24/7/365).
• Net Cost Improvement (NCI): from inbound team to outsourcing, single vendor for pantry supplies.
• Digitalization: Vendor Apps for GT, snack meeting, meals & Courier. QR code for CSI, digitalization, hardcopy archive, and database for meeting room & call center
PT HM Sampoerna Tbk.International Assignment Services Manager
Jun. 2010 - Sep. 2014Provide ‘one stop’ service for expatriates (inbound & outbound); work permit, and logistic arrangement.
PT Farmindo Mitra Prima, a local B2B Company for FMCG & Pharmaceutical IndustriesHead of Sales & Customer Relations
Dec. 2006 - May. 2010Jakarta, IndonesiaDeveloped sales strategies and action plans, actively seeks out major customers and monitor our SLA. Lead, mentor, and motivate the sales team & setting clear goals.
PT Sampoerna Telekomunikasi IndonesiaSenior Sales and Marketing Training Manager
Nov. 2005 - Dec. 2006Jakarta, IndonesiaProvided all sales force with required knowledge, skills and capabilities to perform their roles and responsibilities.
PT Sampoerna Telekomunikasi IndonesiaHuman Resource and General Affairs Manager
Jun. 2005 - Oct. 2005Jakarta, IndonesiaContracted by Sampoerna to closely working together with Hay Consultant during merging process. Once the project was done, I was offered to join as permanent employee, Sales & Marketing Training Manager
PT Farmindo Adijaya PersadaHead of Sales & Customer Retention
Apr. 2002 - Jun. 2005Jakarta, IndonesiaStart as Head of Customer Service On May 2007, I was promoted as Head of Sales & Customer Retention. I managed to increase clients from 15 Companies (May 2007) into 170 Companies (Dec. 2009)
PT Valencys Utama Indonesia; E-Learning Reseller owned by Salim Group.Instructional Designer
Aug. 2000 - Apr. 2002Jakarta, IndonesiaCustomized e-Leaning product 'Smartforce' for Indonesian Company; PT Amoco Mitsui Indonesia & PT Astra Honda Motor.
Merrill LynchResearch Assistant for Corporate Strategy and Research Group
Aug. 1995 - Aug. 2000Jakarta, IndonesiaProvided data and support for 1 Head & 6 Research Analysts
Datascrip PTPersonal Assistant for President Director
Feb. 1995 - Jul. 1995Jakarta, IndonesiaBeside assisted PD, I was also assisted Marketing Team especially for 'Cannon Printer' Team
PT Bali Turtle Island DevelopmentSecretary to Director
Nov. 1994 - Jan. 1995Jakarta, Indonesia
IDP Education LtdResource Center Officer
Feb. 1993 - Sep. 1994Jakarta, IndonesiaManaged marketing and promotional materials from Australian schools & College, also in-charge for logistic and permits for IDP/AEC Expo in Indonesia
PT Atap Indah Insurance & BrokersExecutive Secretary
Aug. 1992 - Jan. 1993Jakarta, IndonesiaAssisted 1 President Director and 5 Account Managers
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