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Work Background
ConnectiveRxSenior Program Manager, Program Management
Aug. 2022 - Oct. 2025Developed and executed strategic plans for nationwide healthcare programs defining scope, goals, timelines, and resources driving on-time delivery of initiatives valued over $5M.
Led cross-functional teams and collaborated with external partners to assess risks, implement mitigation strategies, and ensure program objectives were achieved while meeting regulatory requirements.
Directed stakeholder communications and coordination across departments, optimizing workflows and improving operational efficiency.
Tracked and analyzed program performance metrics to make data-driven decisions for program improvement, budget forecasting, and internal sales development.
PointClickCareBrand Transformation Program Manager | Senior Project Manager | Remote | Strategy | Communications
Jul. 2021 - Jul. 2022Led enterprise-wide brand transformation program in partnership with executive leadership, defining strategy, governance, and successful execution.
Developed and implemented a comprehensive brand framework and governance in Templafy to standardize brand processes, enhance consistency, and improve accountability company wide.
Drove cross-company collaboration and stakeholder engagement, leveraging creative problem solving to operationalize goals, streamline communications, and enhance cross-functional efficiency.
Supported post-acquisition integration and event programs, including portfolio alignment and 2022 user conference.
Wondr HealthLead Project Manager
Aug. 2020 - Jul. 2021Led company rebrand project in partnership with the Chief Marketing Officer, launching the new Wondr Health brand in May 2021, on-time and within budget.
Managed full project lifecycle in Smartsheet, directing all departments through rebrand of 1,000+ assets in 10 months with 100% adherence to new brand governance.
Directed cross-functional project operations, including reporting, scheduling, and communications for executives, board members, and agency partners.
Streamlined Marketing Department project management in Wrike, optimizing workflows and training staff on project management best practices and QA processes to enhance product delivery.
IDEMIAProgressive Roles: Principal Solutions Engineer →Customer Experience Center Manager & Marketing Operations/Events Manager → Innovation Centers Project Manager
Mar. 2015 - Jul. 2020Progressive Roles: Principal Solutions Engineer →Customer Experience Center Manager & Marketing Operations/Events Manager → Innovation Centers Project Manager
Launched 3 Innovation Centers for IDEMIA’s North American region, including the flagship at headquarters containing 30 product demonstrations representing the fully integrated company portfolio and improving Sales methods.
Led end-to-end marketing and innovation initiatives, including brand experience programs, strategic events, and Innovation Center design and execution.
Optimized marketing operations and budget management, streamlining procurement from 60 days to 1 week, and identifying $1.4M in outstanding invoices within a $15M regional budget.
Enhanced cross-functional collaboration and business development support, implementing new onboarding, documentation, and reporting systems that improved efficiency and communications.
NovettaProgressive Roles: Biometrics SME & Database Administrator to Functional Client Manager and Biometric SME
Nov. 2013 - Mar. 2015- Managed program operations and contract performance for Defense Intelligence Services, ensuring accurate reporting, compliance, and alignment with organizational objectives.
- Delivered performance reports, technology assessments, and briefings to government clients and leadership to support data-driven decisions and strategic planning.
- Collaborated with cross-functional and client-facing teams to improve processes, optimize database management, and enhance overall program efficiency.
- Coordinated research, development, and evaluation activities for biometric and identity intelligence systems across public and commercial sectors.
BAE Systems Information TechnologyIdentity Intelligence Examiner and Biometrics-Forensic Analyst
Dec. 2011 - Sep. 2013- Conducted biometric and identity intelligence analysis on post-operation media to support intelligence community investigations and objectives.
- Performed facial recognition and comparison assessments using both automated and manual methods to identify subjects of interest.
- Produced detailed analytical reports and evaluations for government and intelligence partners to inform counterterrorism and security initiatives.
- Tested and assessed commercial software tools for biometric analysis to improve data accuracy and workflow efficiency.
SpecTIR LLCProgressive Roles: Geospatial Intelligence Analyst to Facial Recognition/Biometrics Analyst
Feb. 2010 - Dec. 2011- Supported the Defense Intelligence Agency (DIA) with facial recognition and biometric analysis to aid OCONUS/CONUS counterterrorism missions and operations.
- Managed facial recognition databases, enhanced imagery for intelligence products, and developed pre-deployment training materials to strengthen DIA’s analytical capabilities.
- Supported the National Geospatial-Intelligence Agency (NGA) through geospatial data analysis, quality assurance, and reporting on nautical imagery to maintain accuracy of Digital Nautical Charts.
- Produced geospatial intelligence reports and visual products for mission planning and analysis, ensuring data integrity and alignment with NGA objectives.
MDA Federal, Inc.Geospatial Analyst
Aug. 2008 - Feb. 2010- Supported intelligence operations as a geospatial and quality assurance analyst, managing multiple concurrent projects to meet customer requirements.
- Served in dual analyst and QA/QC roles across six projects, ensuring data integrity and timely deliverables.
- Implemented and maintained project tracking and data management systems to streamline workflows and enhance team efficiency.
- Identified and resolved process inefficiencies, reducing redundancy and improving overall project coordination.
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