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Work Background
Office Administrator & HR
The Edmond Solution LimitedOffice Administrator & HR
Jan. 2023Ikeja, Lagos State, Nigeria
Chief Executive Officer
Vyporize&Co.Chief Executive Officer
Feb. 2020Lagos, Nigeria
Pioneer Head, Refund/Recovery
Fine Topcreate Nigeria LimitedPioneer Head, Refund/Recovery
Jan. 2020Apapa, Lagos, Nigeria- Air Freight and Sea Freight. - Clearing and Forwarding of import and local cargo. - Import and Export documentation services. - Transportation and Logistics. - Custom Clearances.
Customer Service Specialist
Connected Analytics LTD (AKA ThankUCash)Customer Service Specialist
Jul. 2019 - Jan. 20201004, VIUpdate customer information and send welcome emails to new merchants. Effectively providing customers with information about company's products. Monitoring multiple databases to keep track of all company inventory. Working directly with the POS support team to resolve queries. Escalate customer and merchant priority issues where necessary.
Delivery Hub Manager [Island]
GIG LogisticsDelivery Hub Manager [Island]
May. 2019 - Jul. 20191 wole ariyo street, admiralty way, lekki, lagosReceive and scan all shipments that arrive the hub. Ensure dispatch and delivery of over 350 shipments daily. Follow through on customer queries and ensure prompt resolution Ensure there are no hazards that could cause any form of accidents to either staff or shipments.
Service Center Specialist
GIG LogisticsService Center Specialist
Nov. 2018 - Apr. 2019Admiralty, LekkiContract shipment and issue receipts. Scan appropriately with the mobile terminal Ensure safety of shipments arrived or departing. Resolve customer queries promptly using the right channel. Provide customer service via phone or in the contact center.
Office Manager / Personal Assistant
Sachs GalleryOffice Manager / Personal Assistant
Jan. 2018 - Oct. 20186A, Admiralty Road, Lekki, LagosArt sales, framing and authentication of arts, evaluation and cataloging artworks.
Call Center Representative [Multichoice]
OutcessCall Center Representative [Multichoice]
May. 2017 - Dec. 2017LekkiMake inbound and outbound calls. Update customer information. Maintain customer database. Escalate customer priority issues. Complete records of telephonic interactions.
Call Center Agent [Sunking Solar]
OutcessCall Center Agent [Sunking Solar]
Feb. 2017 - May. 2017LekkiMake inbound and outbound calls. Update customer information. Maintain customer database. Escalate customer priority issues. Complete records of telephonic interactions.
Customer Care Representative [Online]
MTN NigeriaCustomer Care Representative [Online]
Dec. 2014 - Jan. 2017Victoria Garden City, LagosIdentify, Investigate and Negotiate conflicts. Effectively providing customers with information about company's products. Follow through on customer's queries and ensuring prompt resolution. Ensure customers are satisfied and happy after their queries are resolved.
Volume Sales Officer
MTN NigeriaVolume Sales Officer
May. 2014 - Aug. 2014Pitched to prospective clients and closed deals on the product and service. Involved in day to day management of clients. Maintained contact with clients- giving them regular updates. Word of mouth advertisement about products and services.

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Customer Service Excellence, Data Entry Specialist.
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