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Work Background
Safaricom PLCHR Business Partner
Mar. 2023Currently serving as HR Business Partner for Kenya's leading telecommunications company, I drive strategic people initiatives across a 2,200-employee business unit within this multi-billion dollar organization. My role encompasses full-spectrum HR business partnering, including talent acquisition strategy, organizational design and employee engagement initiatives that directly support Safaricom's ambitious digital transformation goals. I collaborate closely with senior leadership to implement innovative HR solutions, spearhead agile transformation initiatives and establish data-driven talent management frameworks. My contributions include pioneering Africa's first agile organizational model transition, revolutionizing performance management systems and establishing career pathing frameworks that enhance internal mobility and organizational effectiveness while maintaining Safaricom's position as an employer of choice in the telecommunications sector. Key Achievements 1. Strategic Talent Acquisition Leadership: Consolidated headcount gaps analysis and executed comprehensive recruitment strategy, successfully filling over 150 critical roles that enhanced organizational productivity and supported business growth objectives 2. Agile Transformation Pioneer: Co-facilitated the Customer Experience division's transition to Africa's first agile organizational model, contributing to company-wide goal of transforming 4,500 employees and establishing new operational excellence standards 3. HR Digitization Innovation: Orchestrated comprehensive review and digitization of 20+ key HR policies, streamlining procedures and dramatically reducing turnaround times for employee requests through technology integration 4. Employee Engagement Excellence: Established and guided employee-led focus groups conducting virtual and in-person sessions, generating actionable solutions that significantly enhanced workforce morale and employee ownership
UnileverHR Business Partner
Jul. 2021 - Mar. 2023East AfricaServed as HR Business Partner for Unilever's East Africa operations, managing strategic people initiatives across five countries while supporting the company's ambitious growth and sustainability objectives. My responsibilities encompassed global mobility strategy execution, talent acquisition leadership and diversity & inclusion program implementation within this multinational FMCG leader. I partnered directly with business leaders to drive culture transformation initiatives, embedding principles of agility and growth mindset through innovative co-creation methodologies. My role required sophisticated virtual collaboration skills to manage talent strategies across multiple markets, while simultaneously leading initiatives that secured prestigious employer awards and established new benchmarks for diversity integration and talent retention in the competitive African market landscape. Key Achievements 1. Global Mobility Excellence: Executed comprehensive global mobility strategy, successfully placing 20 high-potential talents in international assignments within 18 months, establishing a new benchmark for talent development in the Africa region 2. Employer Branding Leadership: Secured Top Employer Awards for Kenya and Ethiopia for two consecutive years by leading refreshed branding strategy amidst intensifying market competition and talent acquisition challenges 3. Diversity & Inclusion Champion: Earned Diversity Champion Award by spearheading innovative initiatives that successfully integrated 12 differently-abled employees, exceeding strategic targets and establishing inclusive workplace practices 4. Multi-Country Talent Strategy: Directed East Africa talent acquisition function across five countries, implementing virtual collaboration strategies that achieved aggressive hiring goals while meeting diversity and inclusion objectives.
Kenya AirwaysPeople & Culture Business Partner
Mar. 2020 - Jul. 2021EMEAServed as People and Culture Business Partner during a critical period of industry disruption, supporting Kenya Airways' strategic people initiatives while navigating unprecedented challenges in the aviation sector. My role encompassed comprehensive talent management, organizational restructuring and digital transformation initiatives that ensured business continuity and regulatory compliance. I collaborated extensively with senior leadership to execute post-COVID reorganization strategies, optimize workforce capacity and maintain operational excellence during significant industry turbulence. My contributions included managing critical leadership recruitment, standardizing organizational structures and pioneering virtual training transformations that enhanced accessibility while ensuring regulatory adherence. This role required exceptional adaptability and strategic thinking to balance cost optimization with talent retention and organizational effectiveness. Key Achievements 1. Executive Talent Security: Successfully managed recruitment and promotion of critical leadership positions including 2 Directors, 3 Heads of Department and 5 Senior Managers during significant industry disruption and talent competition 2. Organizational Standardization: Initiated and completed comprehensive review and standardization of over 100 unique job profiles across key functions, strengthening organizational clarity during business slowdown 3. Employee Relations Excellence: Collaborated with stakeholders to streamline disciplinary and grievance processes, achieving consistent 2-week closure rate for all cases and improving workplace harmony 4. Digital Training Transformation: Partnered with Compliance and Learning teams to transition all mandatory aviation training to virtual format, improving accessibility while maintaining regulatory adherence standard
Coca-Cola Beverages AfricaHR Business Partner
Jun. 2016 - Mar. 2020Equator Bottlers (Kisumu Region), Crown Beverages Limited (Kenya)Served as HR Lead and HR Business Partner for Coca-Cola Beverages Africa, supporting strategic people initiatives across one of Africa's largest beverage manufacturing and distribution networks. My role encompassed comprehensive HR business partnering responsibilities, including talent management, organizational development and employee relations across multiple market segments. I collaborated with cross-functional teams to implement HR strategies that supported aggressive business growth objectives while maintaining the company's commitment to workplace excellence and employee development. This foundational role in my career provided extensive experience in full-spectrum HR operations, establishing my expertise in strategic people management, organizational effectiveness and business partnership approaches that would define my subsequent career progression in leading multinational organizations. Key Achievements 1. Strategic HR Foundation: Established comprehensive HR business partnering framework supporting multi-market operations across Africa's beverage industry landscape 2. Talent Management Excellence: Implemented systematic talent development and succession planning initiatives that enhanced organizational capability and employee advancement opportunities 3. Operational HR Optimization: Streamlined HR processes and procedures, improving efficiency and employee experience across diverse geographical markets and cultural contexts 4. Business Partnership Development: Built strong collaborative relationships with business leaders, establishing HR as strategic partner in achieving organizational objectives and growth targets
KRA(KENYA REVENUE AUTHORITY)HR Management Trainee
May. 2015 - Jul. 2015Completed intensive HR Management Trainee program with Kenya Revenue Authority, gaining foundational experience in public sector human resource management and governmental organizational structures. This role provided comprehensive exposure to HR operations within Kenya's premier revenue collection agency, including talent acquisition, employee relations and compliance management. I supported senior HR professionals in implementing people strategies that enhanced organizational effectiveness while ensuring adherence to public service regulations and standards. The traineeship offered valuable insights into large-scale HR operations, regulatory compliance requirements and the unique challenges of managing talent within governmental institutions, establishing a solid foundation for my subsequent career in strategic HR business partnering. Key Achievements 1. Public Sector HR Exposure: Gained comprehensive understanding of governmental HR practices, policies and regulatory compliance requirements within large-scale public institution 2. Foundational Skill Development: Developed core competencies in talent acquisition, employee relations and HR administration through structured mentorship and hands-on experience 3. Process Learning: Acquired knowledge of systematic HR processes and procedures that govern public sector employment and organizational management 4. Professional Development: Established professional network and gained insights into career pathways within human resource management field
SABMillerHR and Administrative Executive
Jan. 2014 - Sep. 2014Served as HR and Administrative Executive for SABMiller PLC, supporting human resource and administrative operations within this leading international brewing company's East African operations. My role encompassed HR administration, employee support services and administrative coordination that facilitated smooth business operations across multiple departments. I gained valuable experience in multinational corporate environments, understanding the complexities of managing diverse workforce needs while maintaining operational excellence. This early career role provided essential exposure to corporate HR practices, international business operations and the beverage industry landscape, establishing foundational skills in people management, administrative excellence and cross-functional collaboration that would prove instrumental throughout my subsequent career progression. Key Achievements Corporate HR Foundation: Gained essential experience in multinational corporate HR operations and administrative excellence within international brewing industry environment Administrative Efficiency: Supported comprehensive administrative operations ensuring smooth business functionality across multiple departments and operational areas Employee Support Excellence: Provided effective employee support services contributing to positive workplace experience and organizational effectiveness Cross-Functional Collaboration: Developed strong collaborative relationships across departments, enhancing communication and operational coordination
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