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Managed People SolutionsHead of Operations
Apr. 2023 - Aug. 2025South AfricaThe Head of Operations is responsible for overseeing the day-to-day management of the Merchandising and Sales Business Units (BU’s) within MPS. Furthermore, this position is also responsible for driving Client Relations, as well as strategy formulation and achievement within both BU’s to contribute towards organizational excellence. - Operational Excellence - Management of Client Relationships - Management of Merchandising Business Unit
- Management of Sales Business Unit
- CMD Development and Maintenance
- Business Unit Reports
- Strategy
- SOP’s and corporate governance
- BI Reporting
- Manage Audit Division
- Joined up business planning (Clients)
- Projects
- Costing Models
- Datawarehouse Management
- New Project Deployment. - Keep up with Industry Knowledge
- Direct report management – Performance management.
- Direct report management - Development and career plans.
- Direct report management - Motivation and empowerment.
- Budget Management
Meridian Wine MerchantsRegional Sales Manager
Apr. 2016 - Jun. 2023Johannesburg Area, South Africa Manage customer data collection strategy and integrity.
Efficiently activate the “Know your customer” strategy and maintain the data integrity. Action Operational exception reports. Continuously review and manage the allocated budget. Manage the compliance against Trade Marketing and Client campaigns. Cross functional communication between all departments.
Accurately and timeously prepare RSM report. Adherence to relevant policies and procedures. Requires all aspects of sound people management: • Recruitment • Development • Remuneration and Rewards • Performance Management • Career path planning • On-the-job training, coaching & mentoring • IR issues Ensure appropriate levels of management and accountability. Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative. Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on Productivity benchmarks are met (Team is motivated with high morale). Plan and prioritize, demonstrating abilities to manage competing demands. Regular trade visits with & without staff (FSM’s and Reps) and cold calling. Build our knowledge and understanding of customers, shopper and consumer trends.
Understanding of coverage capacity versus universe. Grading and sequencing in order to meet customer specific requirements.
Ensuring our brands are available and visible in order to influence consumer decisions at the point of consumption. Wine adviser deployment linked to cycle priorities.
Homemark (PTY) LtdNational Sales Manager
Nov. 2014 - Jan. 2016Johannesburg Area, South AfricaManage a National Sales Team & Route to Market for Leading Brands. (5-hour ENERGY, Calcutta Sauces & Spices, Carnival Sherbet Straws & Grab a Bag Lucky Packets. I am also responsible for listings of New Brands within Chains & Groups of Customers Nationally. Support with Product development as well as Marketing & Sales Strategies. Development of New Business unit for Homemark within the FMCG Market.
Support & Development of New Products (Calcutta, Carnival Straws, Grab a Bag Lucky Packets).
Development & Implementation of a Route to Market Plan
Listing of New Products in different National Trade Groups Develop and implement Business Plans Develop & Activation of National Promotions Achieve Area Growth Targets
Increase Buying Customers
Manage Business Assets & Resources
Manage Account Manager Team
Manage & Train in Store Merchandisers
Perfect in Trade Activation
Development of POP and Equipment
Manage Promotional Activity
Manage Pricing to enable Competitive Pricing Model
Implement Penetration Plans to support Availability
Lead, Support and Guide Sales Teams through Coaching
Set up and Management of Distributors Nationally
Manage Age Analysis & Debtors Books
SABMiller - abiSales Manager - Development
Apr. 2012 - Oct. 2014Johannesburg Develop and implement Business Plans Achieve Area Growth Targets
Increase Buying Customers
Manage Business Assets & Resources
Manage Account Manager Team
Manage Team Leader and Merchandiser Order Taker Team
Manage Impact Teams
Manage & Train in Store Merchandisers
Perfect in Trade Activation
Manage POP and Equipment
Manage Cooling Equipment
Manage Promotional Activity
Manage Trade Pricing Down through Growth Unit Terms
Grow Per Capita Consumption per specific Areas
Implement Penetration Plans to support Availability
Activate Commuter hot Spots for Growth
Lead, Support and Guide Sales Teams through Coaching
Meet and Manage Market Logistic Partners and Route to Market
SABMiller - abiRegional Merchandising Manager
Sep. 2010 - Mar. 2012Johannes burg
SABMiller - abiSales Manager - Developed Markets (Northern Suburbs)
Apr. 2010 - Aug. 2010Midrand
SABMiller - abiSales Manager - Supermarket & Liquor
May. 2006 - Apr. 2010Johannesburg Area, South Africa
SABMiller - abiSenior Account Manager (Pick n Pay Channel)
Apr. 2005 - Apr. 2006Midrand
SABMiller - abiAccount Manager - Spar Channel
Nov. 2004 - Mar. 2005Midrand
SABMiller - abiAccount Manager - General Trade
Apr. 2004 - Oct. 2004Johannesburg
Sasko Bakery - Pioneer FoodsSales Consultant - Account Manager
Jul. 2002 - Mar. 2004Johannesburg Area, South Africa
SenwesBuyer
Apr. 2000 - Jun. 2002Klerksdorp Area, South Africa
Builders MarketInternal Sales Consultant
Dec. 1998 - Mar. 2000Klerksdorp Area, South Africa
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