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Work Background
IntellaTriageTriage Nurse
Oct. 2023 - Nov. 2024United StatesRemote telephone triage for Hospice/Home Health patients for various customers with branch offices across the United States. Patient care utilizing EMR access and specific company/customer triage and response protocols, including EMR documentation and customer notification of interventions and outcomes, need for follow up, emergent/urgent in person response, or resolution.
HumanaRN Care Coach
Jan. 2022 - Aug. 2022Orlando, Florida, United StatesAssess/evaluate member’s needs, provide guidance to achieve/maintain optimal health status by facilitating interface with appropriate resources for care/wellbeing. Utilize variety of techniques to motivate/assist member to manage physical, environmental, and psycho-social health needs, including creation of individual care plans. Ensure patient progress toward achievement of desired outcomes by monitoring patient care through ongoing assessment, evaluation.
Cornerstone Hospice & Palliative Care, Inc.Registered Nurse Case Manager II
Jan. 2021 - Apr. 2021Orlando, Florida, United StatesHospice RN, providing palliative and comfort care, case management duties for individuals with terminal illness in varying settings. Collaboration, as nurse case manager, w/family, interdisciplinary team for ongoing assessment, plan of care development, patient/caregiver education, support. Referral to other disciplines on patient team as appropriate to meet spiritual, psychosocial, medical needs. Weekly participation in clinical review of cases on a dedicated caseload.
Value Care At HomeRegistered Nurse
Apr. 2019 - Sep. 2019Boynton Beach, FloridaIndependent contractor.
Advent Health Hospice Care of Central FloridaAfter Hours Flex RN
Feb. 2019 - Apr. 2022Orlando, Florida AreaAfter Hours Flex hospice RN, providing palliative care, comfort measures for individuals with terminal illness in varying settings. Collaboration w/family, interdisciplinary teams for ongoing assessment, plan of care development, patient/caregiver education, support. Referral to other disciplines on patient team as appropriate to meet spiritual, psychosocial, medical needs.
Beacon Hospice, an Amedisys companyHospice RN Case Manager
May. 2018 - Nov. 2018East Hartford, ConnecticutNursing case management and hospice palliative/comfort care for individuals with terminal illness. Facilitation of interdisciplinary group intervention through assessment of patient/family needs. Referral to team members for psychosocial, spiritual, bereavement, volunteer support as necessary. Coordination of patient services in collaboration with Hospice Medical Director, patient’s chosen Attending physician for initial, ongoing certification of terminal illness at patient admission and recertification intervals. Collaboration with ALF/LTC staff/family members for initial and ongoing patient POC development. Documentation of admission assessment, subsequent visit notes, case coordination notes, recertification assessment. Participation in bi-weekly interdisciplinary group meetings for clinical review of patient status, needs.
Harriott Home Health ServicesPrimary Care Nurse
Sep. 2016 - Jul. 2017Hartford, CTIn-home skilled nursing to meet medical and behavioral health needs of diverse populations, across the lifespan.
ASD Center for Therapeutic ServicesClinical Associate, Special Education Consultant
May. 2013 - Nov. 2018415 Killingworth Rd., Higganum, CTMental health counseling, utilizing various modalities, for adults and adolescents. Consultation regarding Special Education law and services, support with IEP review and advocacy for effective IEP development, modification, and implementation.
Gwen Watford, MSW, RNSocial Worker, Nurse
May. 2007Broward County, Florida, United StatesGrant writing, program development and evaluation. Development, presentation, and evaluation of training/informational materials. Special Education advocate and consultant. Individual service plan development and implementation via direct support services. Independent contractor for long term care insurance assessments. LMSW (CT) 9/2015-12/2018.
AFCAMP, Inc.Parent Coordinator
Sep. 2003 - Aug. 2007Hartford, CTAs a contractor, provided administrative support, grant writing/administration, development and presentation of training materials and other documents, legislative and systems advocacy to address service gaps for nonprofit organization offering support to caregivers/children with disabilities. Development, coordination, outreach for, and facilitation of psychoeducational and support groups, as well as information sessions, in the New Haven, Hartford, and Waterbury areas. Focus on raising awareness of issues and educating families and community members about rights, laws, and resources. System of Care parent representative in New Haven and Milford. Special Education parent advocate.
Connecticut Department of Developmental ServicesCase Manager
May. 2001 - May. 2016Cheshire, ConnecticutCase coordination for adult and some adolescent individuals on a caseload with developmental, mental health, and other disabilities who are living in their own homes in the community. Advocacy and ongoing assessment with other team members to ensure planning for appropriate and adequate supports and services, as well as to monitor and document progress. Education and counseling to support clients' informed choices regarding service options, treatment recommendations, best practice interventions. Interface and collaboration with other systems to support achievement of client-driven, person-centered positive outcomes. Caseloads have had strong emphasis on forensic, physical/mental health, and community resource needs of high functioning individuals.
State of Connecticut, Department of CorrectionCorrection Officer, Correctional Treatment Officer
Dec. 1994 - May. 2001Enfield, CT; Cheshire, CTCustody, supervision, case management, and group facilitation of incarcerated adult and juvenile males in super-maximum, medium, and juvenile prison settings. Pre-service and in-service staff trainer in two regions from 1997 to 2001, covering a variety of topics.
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