Stokey's Delicatessen LTDHead of F&B and Marketing
May. 2020 - Apr. 2025London, England, United KingdomServed as the right-hand liaison and overseer of F&B operations, daily management, social media, and marketing for a high-end, modern grocer and delicatessen over four years from its inception. Led and managed a team of six, dedicating time to understanding customer shopping preferences, which informed the introduction of new products and innovative in-store concepts. Managed 80+ key B2B accounts in FMCG varying from small-scale suppliers to large wholesalers, ensuring accurate inventory, order management, handling returns and credits, and optimising product displays and pricing to drive sales and profitability. Developed their website, managed paid advertising campaigns (Google Ads, Facebook Ads, Instagram), produced targeted content, and oversaw SEO efforts that enhanced visibility and drove qualified traffic โ Achieving 250% Instagram follower growth in four years.