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Work Background
Alpha RalphProject Manager
Jan. 2023Egypt• Lead cross-functional teams to ensure project objectives are met on time and within scope. • Develop project plans, schedules, and budgets, aligning resources and stakeholders. • Monitor project progress and implement corrective actions to address issues and risks. • Communicate regularly with stakeholders to provide project updates, manage expectations, and ensure alignment. • Manage project scope and changes, ensuring all deliverables meet client or stakeholder requirements. • Track project metrics to evaluate success and areas for improvement. • Foster collaboration between team members to optimize performance and efficiency. • Coordinate resource allocation, balancing project needs with available talent and tools. • Ensure project documentation is up-to-date, including risk logs, progress reports, and post-project reviews.
ScitecsBusiness Development Manager
Jan. 2023 - Jan. 2024Riyadh, Saudi Arabia• Identify and target potential clients, generating new leads and business opportunities for Scitecs' HubSpot services. • Develop and maintain a deep understanding of HubSpot's product offerings and how they can add value to clients' businesses. • Conduct market research to understand the competitive landscape and identify new growth opportunities. • Develop and execute strategic sales and marketing plans to achieve revenue growth objectives. • Establish and maintain strong relationships with clients and industry influencers, acting as the primary point of contact for all business-related matters. • Collaborate with internal teams, including marketing, sales, and customer support, to ensure a seamless client experience. • Attend industry events, conferences, and networking opportunities to promote Scitecs and build brand awareness. • Maintain accurate and up-to-date records of sales activities, leads, and account information in HubSpot CRM. • Continuously improve sales processes and methodologies, leveraging best practices and industry insights. • Provide regular updates and reports on business development activities and performance metrics to senior management.
Support 4 Development FoundationChairman
Aug. 2022Egypt• Oversee the strategic direction of an organization. • Implement changes and proposed plans. • Engage in media obligations and public relations. • Interact with other leading executives. • Maintain accountability with the board. • Monitor the organization's performance.
Foodies Corner Egyptian Oriental Food RestaurantFounder and General Manager
May. 2021 - Jun. 2022Egypt• Developing and maintaining a restaurant's vision, mission statement, and strategic plan. • Setting up systems and procedures to ensure the restaurant’s success over time. • Reviewing financial statements and other reports to assess the restaurant’s performance. • Recruiting, hiring, and managing all members of the restaurant’s staff. • Identifying new opportunities for revenue growth, including new products or services that meet unmet needs in the marketplace. • Communicating with employees about company goals, objectives, and policies. • Establishing and maintaining relationships with suppliers, contractors, partners, and other business contacts. • Developing an effective marketing strategy to promote products offered by the restaurant.
Marina view underwater photography agencyChief Operation Officer
Mar. 2018 - Oct. 2019Egypt• Handle the company internal affairs. • Administrative decision-making. • Set challenging and realistic goals for growth, performance and profitability. • Motivate and encourage employees at all levels as one of the key leaders in the company including but not limited to professional staff, management level employees and executive leadership team members. • Work with the CEO in the company’s road shows. Meet, interact and present information effectively to potential clints. • Quality control, time management, problem-solving and coach team members. • Develop team strengths and improve weaknesses.
Savvy ArabiaAccount Manager
Apr. 2016 - Dec. 2017• Act as the main point of contact in all matters relating to client concerns and needs. • Build and strengthen client relationships to achieve long-term partnerships. • Maintain accurate client records, keeping track of any contract updates and renewals. • Develop a thorough understanding of our products and service offerings to upsell better and cross-sell to clients Take inquiries and requests from customers and address their needs. • Provide quality assurance before delivering the project to the client. • Provide objective feedback to software development project teams. • Support in troubleshooting and problem solving for the client. • Present findings to software development and business user teams. • Insert clint and account primary data by inputting text-based and numerical information through computer entry. • Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
XDZ men's wearCo-founder and Operation Manager
Jun. 2014 - Mar. 2016• Assisting in the leadership of the store. • Explaining the company vision to others and maintaining it within a business. • Helping with business goals. • Hiring the right talent. • Exploring market opportunities.
EL BarakaCo-founder, Yacht-Master and Snorkeling team director
Mar. 2013 - Jan. 2014• Assisting in the leadership of the company. • Explaining the company vision to others and maintaining it within a business. • Hiring the right talent. • Responsible for the lives and safety of the crew and passengers and safe return.
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