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Work Background
HHS Administration for Strategic Preparedness and Response Director of Risk Management
Aug. 2023 - Apr. 2025United StatesLed a cross-functional team of 10 healthcare professionals in developing and implementing comprehensive healthcare risk management strategies across a $6B federal health agency. Directed enterprise-wide healthcare risk assessment, mitigation, and reporting processes to ensure compliance with healthcare regulations and patient safety goals.
● Spearheaded the design and execution of the healthcare agency's Enterprise Risk Management framework, resulting in a 35% reduction in identified high-risk areas affecting medical resource allocation and emergency medical response capabilities.
● Developed and maintained healthcare risk registers, clinical impact heat maps, and compliance dashboards providing senior healthcare leadership with real-time insights into the agency's risk profile across medical operations, healthcare finance, patient data security, and mission-critical medical response areas.
● Chaired the agency's Healthcare Risk Management Council, facilitating collaboration between medical department heads to address cross-functional healthcare delivery risks and patient safety opportunities.
● Led annual healthcare compliance assessments and internal control reviews per OMB Circular A-123 and healthcare regulatory requirements, ensuring the healthcare agency maintained strong audit opinions and regulatory compliance.
● Developed and delivered comprehensive healthcare risk management training programs for over 2,000 clinical and administrative employees, enhancing the organization's patient safety culture and healthcare compliance awareness.
● Represented the healthcare agency in inter-agency medical preparedness working groups and presented at federal healthcare conferences on best practices in healthcare risk management and medical emergency response.
● Authored white papers and healthcare policy recommendations on emerging risks in healthcare operations and emergency medical preparedness, contributing to healthcare policy discussions at the national level.
Guidehouse (formerly Grant Thornton Public Sector)Public Health Specialist
Jan. 2022 - Jun. 2023United StatesLed and managed cross-functional healthcare teams across multiple public health initiatives, driving transformative change for federal and state healthcare engagements while improving healthcare operations and clinical processes. Strengthened healthcare team performance, enhanced patient-centered service delivery, and built strategic relationships with healthcare executive leadership to influence healthcare policy planning for complex medical operations. Oversaw $2.5M healthcare administration project with the state of North Carolina, leading 30 healthcare staff members including 5 direct reports. Directed 2-year Veterans Health Administration project with 15-member clinical-administrative team, 5 direct reports, and $6M healthcare budget.
● Streamlined healthcare delivery by reducing VHA project timeline from 2 years to 2 months through strategic realignment of 2,000 non-VA healthcare providers and efficient redistribution of $5.5B in healthcare funds while supporting seamless continuity of patient care operations.
● Recognized by healthcare colleagues and executive leadership for outstanding management of healthcare organizational change during acquisition of Grant Thornton Public Sector by Guidehouse, awarded 12% performance bonus for exceptional healthcare administration leadership.
● Drove healthcare business development initiatives, securing $10M in new healthcare program revenue from state of Montana to manage comprehensive 8-year public health project, supervising 30 healthcare employees and 2 direct clinical reports. • Recognized by colleagues and executive leadership for outstanding management of change, teams, and projects since acquisition of Grant Thornton Public Sector by Guidehouse and awarded 12% bonus for exceptional performance. • Drove business development, earning $10M in new revenue from state of Montana to manage 8-year project, supervising 30 employees and 2 direct reports.
Deloitte ConsultingPublic Health Subject Matter Expert
Apr. 2021 - Jan. 2022New York City Metropolitan AreaProvided expert healthcare administration consultation on public health initiatives while driving healthcare business development, successfully transitioning to private sector healthcare consulting with immediate impact in fast-paced healthcare environments. Led 3 major healthcare administration projects, managing 6 direct healthcare reports and $75M healthcare operations budget while authoring strategic healthcare proposals to secure new medical services contracts. Developed comprehensive healthcare implementation strategy for 2-year Digital Vaccine Card project, overseeing healthcare IT integration team of 25 professionals with 3 direct reports and $6.5M healthcare technology budget. Directed 25-member Healthcare Strategic Communications team, managing 3 direct reports and $6M healthcare communication budget over 3 years. Conducted thorough healthcare system assessments to recommend evidence-based operational improvements.
● Volunteered to spearhead Southern Border Engagement emergency healthcare project, leading 125-member healthcare administration team to coordinate medical services and housing for unaccompanied minor migrant children and families in Texas, ensuring continuity of essential healthcare services.
● Led healthcare information systems team and project management for developing New York state COVID-19 vaccine verification system, designing healthcare compliance implementation strategy and collaborating with international healthcare authorities to facilitate cross-border medical screening between Canada and New York.
● Designed and implemented strategic healthcare communications framework across 3 federal health agencies, ensuring stakeholder alignment and clinical coordination for National Disaster Medical System pilot program testing integrated definitive care health system delivery and patient transfer protocols.
NYC Office of the MayorSenior Advisor, Health Care Delivery
May. 2020 - Apr. 2021New York City Metropolitan AreaServed as integral healthcare administrator, clinical operations strategist, healthcare equity advisor, and cross-system coordinator during NYC's comprehensive post-COVID healthcare recovery initiative. Led healthcare administration for school reopening efforts, directing 200-member multidisciplinary healthcare team within department of education to establish clinical screening protocols and infection control standards. Designed equitable healthcare resource allocation plans for each phase of vaccine distribution, authoring administrative policies determining prioritized population segments based on healthcare access analytics. Established comprehensive healthcare communications infrastructure issuing city-wide, evidence-based healthcare guidance on COVID-19 vaccination protocols as core member of vaccine command center leadership team. Advised Budget Office Director on healthcare expenditure priorities and resource allocation for $200M in federal healthcare funding, ensuring equitable distribution across underserved medical facilities. Developed healthcare administrative policies and standardized operating procedures for execution of healthcare financial actions during COVID emergency response. Secured necessary administrative approvals across municipal healthcare agencies for implementation of developed healthcare policies and clinical SOPs. Provided administrative guidance and policy interpretation to city-wide healthcare staff regarding execution of healthcare protocols and compliance requirements. Functioned as principal administrative liaison to all city health systems, coordinating integrated healthcare delivery efforts and supporting emergency medical operations across multiple healthcare entities.
U.S. Department of Health and Human Services (HHS)Health Policy Advisor
Apr. 2018 - Jan. 2020Washington D.C. Metro AreaAdministered and strategically managed $2.6B healthcare operations budget while providing comprehensive healthcare policy guidance for Assistant Secretary for Preparedness and Response (ASPR) healthcare portfolio. Developed critical healthcare emergency financial implementation frameworks, identifying essential healthcare financial services required to support medical response operations during public health emergencies, natural disasters, and contingency healthcare scenarios. Directed the strategic allocation and execution of healthcare funds to address emergency medical requirements, including establishing healthcare billing systems for emergency medical services supported by interagency reimbursable agreements. Collaborated with healthcare emergency operations leadership to refine deployment of medical personnel, pharmaceutical supplies, and critical healthcare equipment. Supervised healthcare finance specialists offering expert guidance on fiscal management, fund collection, and oversight of Stafford Act healthcare mission assignments directly supporting disaster medical operations. Advocated for healthcare emergency preparedness portfolio before Congressional committees, successfully securing increased healthcare funding and providing strategic healthcare allocation recommendations to Assistant Secretary. Ensured healthcare priorities established by the President and Secretary for Health and Human Services (HHS) were implemented through optimized healthcare delivery systems and efficient administrative processes. Cultivated essential healthcare stakeholder relationships across federal medical agencies and leveraged comprehensive knowledge of healthcare preparedness requirements to successfully increase ASPR healthcare budget by $1B, enhancing national medical response capabilities.
Office of Management and BudgetPublic Health Advisor
Jun. 2015 - Feb. 2017Washington D.C. Metro AreaAdministered and provided strategic oversight of healthcare budget allocation, developed healthcare delivery policy, and advocated for Indian Health Services healthcare portfolio at White House level. Served as principal healthcare administration liaison interfacing with high-level healthcare leaders across various federal medical agencies. Collaborated directly with the Secretary of Health and Human Services to develop integrated healthcare delivery strategies and established essential relationships with healthcare agency directors to successfully increase tribal healthcare funding by $1B over 2 years for the portfolio. Led complex healthcare reimbursement negotiations resulting in the implementation of $1B annual payments to Native Tribes as mandated by Supreme Court ruling on contract support costs, ensuring proper alignment of government healthcare entities on payment distribution methodology. Coordinated comprehensive healthcare system improvements across tribal healthcare networks while ensuring compliance with federal healthcare regulations and tribal healthcare sovereignty requirements. Facilitated strategic healthcare resource allocation to address critical healthcare disparities in underserved tribal communities through data-driven healthcare administration approaches.
Center for Health Policy, Research, & EthicsSenior Advisor
Jan. 2014 - Jun. 2015Washington D.C. Metro AreaManaged multiple healthcare research initiatives focused on complex healthcare delivery challenges, completing comprehensive healthcare system analyses on time and within budget constraints while collaborating with clinical and administrative stakeholders to create and execute evidence-based healthcare administration best practices. Implemented innovative healthcare payment reform model pilot program in Fairfax County, VA Federally Qualified Health Centers (FQHCs), successfully reducing healthcare service costs by 10% while simultaneously increasing quality clinical outcomes and patient care metrics, creating substantial healthcare system cost savings while enhancing provider performance measurement. Generated and analyzed healthcare utilization data to deliver comprehensive outcome reports, healthcare research papers, and clinical program effectiveness reviews. Designed healthcare administrative workflows to optimize operational efficiency across multiple care settings. Developed strategic healthcare resource allocation models to address population health needs while maintaining fiscal responsibility. Coordinated interdepartmental healthcare initiatives to ensure alignment with organizational healthcare administration goals and regulatory compliance requirements.
Fort Belvoir Community HospitalDirector, Point of Care Testing
Jan. 2011 - Jan. 2012Washington D.C. Metro Area
Office of Attending PhysicianDivision Director, Clinical Laboratory Manager-Emergency Medical Services
Mar. 2010 - Aug. 2011Washington D.C. Metro Area
US NavyHealth Care Administrator/Hospital Corpsman
Sep. 2006 - Sep. 2012Greater San Diego Area, Washington DCConsistently maintained the highest standards of care across all operations through the development and implementation of laboratory policies while complying with Joint Commission accreditation guidelines.
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