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Work Background
Link11 GmbHSales Development Representative
Jun. 2023Germany, Frankfurt am Main• High-volume outbound prospecting (calls, emails, LinkedIn).
• Responded to inbound leads with fast turnaround, ensuring high-intent prospects moved into SQL stage.
• ICP-fit lead sourcing using Cognism, Sales Navigator, Apollo, Lusha, Octopus.
• Convert cold leads into SQLs using BANT, schedule qualified meetings.
• Maintain CRM hygiene and track all sales activities.
• Collaborate closely with AEs for efficient lead handover.
• Adapt messaging based on market and industry trends.
• Deliver end-to-end customer support and nurture early-stage relationships.
Gemological institute of AmericaSr. Sales Development Representative
Apr. 2014 - Feb. 2023India, Mumbai• Outbound outreach via calls, email & LinkedIn.
• Handled inbound enquiries and quickly qualified them to accelerate AE pipeline.
• Achieved up to 70% quota attainment: +20% retention improvement.
• Improved conversions by 15% through optimized qualification.
• Managed Salesforce CRM and conducted discovery/demos.
• Represented GIA at industry trade shows; built global pipeline.
• Performed continuous competitor and market intelligence to improve ICP targeting and messaging relevance.
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