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Network Power<100 people
Roles
๐ฐ100%
Investor & VC
๐ธ100%
Marketing
โ๏ธ100%
IT
Geos
๐บ๐ธ100%
United States
Work Background
Silk Way West AirlinesFlight documentation specialist
Oct. 2023Baku City, Contiguous Azerbaijan, AzerbaijanPrepare and manage comprehensive flight documentation (load plans, airway bills, customs data) for international cargo operations. Ensure data accuracy and compliance with international aviation standards by monitoring and updating airline systems. Collaborate proactively with flight operations, warehouse, and ground services teams to streamline information flow and resolve issues efficiently. Recognized for a detail-oriented, responsive approach and effective cross-departmental communication. Currently developing expertise in project management tools and coordination methodologies to support career transition into broader logistics, event, or operations management roles.
AzInTelecomSoc Operator
Apr. 2022 - Oct. 2023Baku, AzerbaijanResponded to and resolved daily technical service requests, providing Tier 1 and Tier 2 support for corporate systems and network monitoring tools (PaloAlto, Nagios, PRTG, vCloud, vSphere). Coordinated with cross-functional teams to ensure smooth service operation and timely resolution of incidents. Contributed to documentation and escalation workflows, improving response times and service continuity. ๐ Gained experience in structured workflows, real-time communication, and multi-stakeholder supportโskills now being channeled into project coordination and tech-enabled event planning
AranOilIT Support & Systems Coordinator
May. 2018 - Aug. 2020Baku, Baki, Azerbaijanโข Diagnosed and resolved hardware/software issues, contributing to cost-effective solutions. โข Delivered remote and on-site helpdesk support, consistently achieving 100% user satisfaction. โข Installed and configured multi-platform systems (Linux, Windows, CentOS) for testing and deployment. โข Coordinated setup of workstations, networks, and peripherals in business and residential environments. โข Managed multiple concurrent support cases with clear prioritization and communication. โข Led small-scale IT setup projects, including cable layout planning and equipment installation. โข Collaborated cross-functionally with vendors and internal teams to ensure seamless support operations.
OtherInformation Technology Consultant
Jan. 2016 - May. 2018Baku, Baki, AzerbaijanTroubleshot system and network problems, diagnosing and solving hardware/software issues with precision and user satisfaction in mind. Provided remote and in-person support, ensuring business continuity for clients. Maintained a high level of service by continually improving operational knowledge. Delivered structured technical advice to non-technical clients, strengthening communication and stakeholder trust. Applied systematic prioritization and ticket resolution strategies, supporting project flow and time management.
AimRaider CoursesEnglish Second Language Teacher
Oct. 2015 - May. 2017Baku, Baki, AzerbaijanFostered student progress and confidence through clear communication, lesson planning, and motivational strategies tailored to individual learning styles. Maintained strong student engagement through creative content delivery, including educational events and collaborative activities. Contributed to the coordination of group classes, resource allocation, and student progress tracking. Recommended effective learning tools and resources to strengthen student outcomes.
Sigma Electric Manufacturing CorporationJunior Technical Consultant
Apr. 2015 - Jul. 2015Baku, Baki, AzerbaijanDelivered high-quality support by resolving technical issues promptly and clearly communicating solutions to service users. Translated complex ICT concepts into user-friendly explanations, improving customer satisfaction. Maintained inventory levels for equipment and supplies, ensuring uninterrupted workflow. Followed detailed written instructions with precision during installations and diagnostics. Utilized diagnostic tools to test equipment and troubleshoot network hardware effectively.
FreelanceNarrative Designer / Game Master
Jan. 2015Baku, Baku Ekonomic Zone, AzerbaijanDesigned and led immersive storytelling experiences through tabletop RPG campaigns (D&D, PBtA, and original systems). โ Managed cross-functional player groups, coordinated sessions, schedules, and expectations both in-person and online โ Developed and balanced custom rule systems, ensuring consistent narrative and gameplay flow โ Delivered dynamic real-time improvisation, rule arbitration, and audience-driven adaptation โ Created story arcs, lore documents, and player tools to support worldbuilding and continuity โ Facilitated events, online meetups, and creative workshops, simulating live project cycles
Self-EmployedActor (Stage & Short Film)
Jan. 2012Baku, Baku Ekonomic Zone, AzerbaijanPerformed in JAMSS community theatre and university productions with lead and supporting roles in both comedic and dramatic formats. Trained in expressive on-camera and stage performance. Played lead in a motivational short film. Contributed to live events and cultural productions, strengthening stage timing, ensemble work, and visual storytelling
Martyn a SynovciComputer Assistant
Jan. 2012 - Feb. 2015Brno, South Moravia, CzechiaSupported project and administrative workflows by preparing presentations, managing documentation, and coordinating internal communications. Maintained efficient office systems to streamline paper and digital workflow, ensuring timely data access for team projects. Provided logistical and technical support for meetings, including document prep and communications handling across multiple platforms. Ensured smooth day-to-day operations by managing correspondence, data entry, and stakeholder follow-up.
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