DIANA NINA JEAN LUI

Culinary Professional | Administrative & Operations Virtual Assistant

CopywritingSales & BizDevAssistantLive ChatCase ManagerCustomer ServiceBusiness Owner

I am a culinary professional with a strong background in operations, documentation, and detail-driven work. I have experience handling accurate data entry, maintaining organized records, reviewing information for errors, and following structured instructions in time-sensitive environments. Alongside my culinary career, I have supported business operations through inventory tracking, product documentation, email coordination, and consistent use of tools such as Google Sheets. I am reliable, highly organized, and comfortable with repetitive tasks that require accuracy and focus.

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Work Background

Business Owner

AmbrosiaBusiness Owner

Dec. 2021Cagayan De Oro City, Northern Mindanao, PhilippinesA small online dessert shop that I run during the weekends or during special seasons such as Birthdays and Christmas that is open for limited orders of pastries and cake.

Head of Operations

IC MARKETINGHead of Operations

Jun. 2021Cagayan De Oro City, Northern Mindanao, PhilippinesManaged the establishment’s inventory and stocking. Conducted research on new and trending items to create a versatile product selection which supported the establishment’s marketing strategy of being a one-stop shop. Leads lecture and employee seminars on product knowledge and customer service development. In-charge of troubleshooting customer related concerns and complaints with regards to products and/or services provided.

Procurement Officer

IC MARKETINGProcurement Officer

Aug. 2013 - Jun. 2021Cagayan De Oro City, Northern Mindanao, Philippines

Intern

Be BoulangepicierIntern

Jan. 2013 - Jul. 2013Paris, Île-de-France, France

Requests

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Personal Pitch

Efficient File Management & Administrative Support

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