Cabinet for Health and Family ServicesFamily Services Office Supervisor
Jan. 2010 - Jan. 2013Lexington, Kentucky AreaProvided the first line of supervision to employees engaged in the delivery of family‑based services; and performed other duties as required including, but not limited to: Assessing training needs and makes recommendations for providing appropriate formal training as well as providing on‑the‑job training; developing job standards and evaluating staff in terms of those standards; assigning cases and providing case supervision; conducting staff meetings to interpret policies, procedures, progress reports and other phases of the family‑based services programs; working closely with unit personnel to provide guidance and counseling on the more complex and difficult cases; submitting reports to the immediate manager and central office as required; interviewing prospective employees, conferring with problem employees,recommending appropriate disciplinary actions and recommending employees for salary increases; Developed and maintained working relationship with local, state and federal officials to further coordinate community efforts for meeting the needs of clients and their families.