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Fractional DPO & SecOps Lead | Lead Auditor | Specialist in Manual Environment Hardening for U.S. SMBs
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Work Background
Balboa Travel, Inc.Security Analyst & Data Protection Officer
May. 2023San Diego, California, United StatesIn addition to serving as Data Protection Officer, I currently operate in multiple capacities, including Helpdesk Technician, Network Engineer, Systems Administrator, Information Security Analyst, Security Operations Center (SOC) Analyst, Cybersecurity Compliance Analyst, and GRC Analyst—providing end-to-end security and IT solutions for the organization. Oversaw all aspects of data protection, information security controls, and monitoring systems, ensuring adherence to GDPR, SOC 2, and ISO 27001 frameworks. Developed and implemented policies and procedures to safeguard sensitive data, minimize risk, and maintain regulatory compliance. Key accomplishments: -- Ensured compliance with GDPR, SOC 2, and ISO 27001 frameworks, developing and implementing comprehensive data protection and information security policies and procedures. -- Conducted Data Protection Impact Assessments (DPIAs) for high-risk data processing activities, identifying and mitigating potential risks to data privacy. -- Maintained a comprehensive Record of Processing Activities (ROPA), documenting all data processing operations and ensuring transparency and accountability. -- Developed and delivered data privacy training programs for employees, fostering a culture of data protection and ensuring compliance with regulations. -- Managed data breach incidents, including reporting to relevant authorities and affected individuals, and implementing corrective actions to prevent future occurrences. -- Established and modernized information security controls and monitoring systems, performing regular tasks such as daily log review, weekly threat intelligence review, monthly certificate review and revocation, monthly vulnerability remediation planning, quarterly Wi-Fi scanning, quarterly asset inventory, quarterly user inventory, quarterly access review, and semi-annual firewall policy review.
Noble Technology GroupTier 2 Support Technician
Feb. 2022 - Sep. 2022La Mesa, California, United StatesProvided advanced technical support and resolved complex IT issues for multiple client sites, with a focus on maintaining secure and reliable IT operations. Contributed to security enhancements and infrastructure improvements, including incident response. Key accomplishments: -- Successfully responded to a ransomware attack at a client site, including all steps of the Cybersecurity Incident Response framework, and filed the appropriate findings report upon completion of the investigation. -- Designed and integrated a client VPN solution for up to 90 users, enhancing secure remote access during a critical period. -- Managed and maintained client Microsoft 365 and Azure Active Directory environments, including security checks, user account management, and license administration. -- Managed client Duo Authentication Services, including user account management, to enhance multi-factor authentication (MFA) security. -- Managed client BitDefender Security software installations and monitored threat activity, contributing to endpoint security. -- Utilized Network Detective software to perform network vulnerability scans, identifying and remediating security vulnerabilities at client sites.
JSL Technologies, Inc.Senior Engineer
May. 2021 - Feb. 2022San Diego, California, United StatesCoordinated testing projects for newly delivered naval warships, focusing on Combat Systems. Collaborated with cross-functional teams to ensure successful testing and integration of these complex systems. Conducted post-project analyses to identify lessons learned and improve future testing processes. Key accomplishments: -- Coordinated 6 testing projects for newly delivered naval warships, ensuring the delivery of critical Combat Systems capabilities. -- Collaborated with geographically dispersed teams to define project requirements, develop test plans, and establish success criteria for Combat Systems testing. -- Conducted post-project reviews to analyze project performance, document lessons learned, and identify areas for process improvement in Combat Systems testing procedures. -- Tracked project progress against deadlines and goals, ensuring timely completion of testing and adherence to specifications. -- Facilitated communication and collaboration among stakeholders, including technical teams and naval personnel, to ensure project alignment and effective execution of Combat Systems testing.
General Dynamics Information TechnologySenior Training Specialist
Jan. 2018 - May. 2021San Diego, California, United States
US NavyFire Controlman Petty Officer First Class
Jan. 2008 - Dec. 2017Various Locations
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