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Work Background
Sootchy IncSoftware Engineer
Oct. 2020California, United States• Lead the development of the entire frontend, crafting a responsive, scalable, and user-friendly platform. • Collaborate with designers to turn creative visions into functional, pixel-perfect user interfaces. • Work closely with backend engineers to ensure seamless integration of APIs and troubleshoot any issues. • Serve as the Scrum Master, facilitating daily standups, sprint planning, and retrospectives to maintain agile workflows. • Actively participate in cross-functional discussions, ensuring alignment between design, frontend, and backend teams. • Continuously improve the development process, driving efficiency, and fostering a collaborative environment. • Conduct code reviews to uphold high standards for code quality and performance.
The Pacific GroupWebmaster
Oct. 2020Los Angeles, California, United States• Lead the design, development, and maintenance of the company’s website, ensuring optimal performance, user experience, and responsiveness across devices. • Collaborate with stakeholders to implement new features and updates based on evolving business needs and user feedback. • Manage website content, ensuring accuracy, SEO optimization, and alignment with the company’s branding guidelines. • Oversee hosting, domain management, and website security to ensure uptime and protection against vulnerabilities. • Analyze website traffic, performance metrics, and user behavior to provide actionable insights for continuous improvement. • Troubleshoot and resolve technical issues, ensuring the site remains fully operational and accessible to users. • Optimize site performance, implementing best practices for speed, scalability, and user experience. • Maintain regular backups and disaster recovery plans to safeguard website data.
Witsmind Co. LtdOperations Manager
Oct. 2019 - Apr. 2021Uganda• Oversaw day-to-day operations, ensuring smooth execution of processes across all departments. • Developed and implemented operational strategies to drive growth and efficiency in a fast-paced startup environment. • Collaborated with leadership teams to set company objectives and aligned operations with business goals. • Managed resource allocation, budgeting, and timelines for projects, ensuring delivery within scope and deadlines. • Streamlined workflows and introduced tools and technologies to improve operational performance and team productivity. • Fostered a culture of continuous improvement by identifying and addressing bottlenecks in operational processes. • Led recruitment, onboarding, and employee engagement efforts to build a motivated and high-performing team. • Monitored KPIs and operational metrics, providing leadership with data-driven insights for decision-making. • Acted as the liaison between departments, including engineering, product, and customer support, to ensure alignment and resolve operational challenges.
Onward Computer SolutionsSales Executive
Sep. 2017 - Oct. 2019Kampala, Uganda• Developed and executed sales strategies to drive revenue growth and expand the customer base in a competitive IT market. • Presented and demonstrated IT products and services to clients, clearly articulating value propositions and addressing technical inquiries. • Built and maintained long-term relationships with clients, ensuring high customer satisfaction and repeat business. • Prepared sales reports, forecasts, and presentations for leadership, providing insights into pipeline health and revenue performance.
SYBYLAssistant Networking Engineer
Jun. 2016 - Aug. 2016Uganda• Assisted in the installation, configuration, and maintenance of network hardware and software systems. • Supported the design and implementation of LAN, WAN, and VPN networks to meet company and client requirements. • Monitored network performance and performed troubleshooting to diagnose and resolve connectivity issues. • Assisted in configuring routers, switches, firewalls, and other network devices, ensuring optimal network performance and security. • Collaborated with senior network engineers to plan and deploy network upgrades and infrastructure improvements. • Conducted routine network maintenance and applied patches and updates to ensure system reliability and security.
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