First City Monument Bank LimitedBusiness Development Manager - Sales Officer
May. 2012 - Oct. 2016LagosAdvice Customers on the best Trade transactions that is appropriate for their needs i.e. acting as market expert on Trade. Monitoring Market trends: keeping up with competition and ensure that pricing and services offered are on par with other banks. Liaising with Products & Channel Team to develop solutions to streamline processes in order to attract customers. Liaising with Brand Marketing to create awareness on new/existing products and services. Grew market share and ensure products sals met/ exceeded expected revenue through facilitating new products launches, enhancements and aligning specifications with customer needs/ requirements. Capitalized on opportunities to increase efficiency, tighten controls and reduce cost for corporate clients by understanding the working capital cycle and operational requirements of each customer through consultative selling which created a larger share of the wallet fo the bank. Maintained close customer contact through client class, seminars and product/ concept research to fully understand buyer behavior. Collaborate with product development team to ensure suitable modifications were made to product and services offered in order to keep up with changing market demands. Worked together with internal stakeholders, which included relationship Managers, retail banking team, IT and Client Access Team to fully understand customer need, identify cross sell opportunities and ensure synergy in our products and services offering to clients. Provided support, training and technical assistance to stakeholders from respective business units to increase their knowledge / expertise in global transaction services which contributed to the closure of large deals and bottom lines. * Project implementation