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Work Background
Xanadu Resort HotelGeneral Manager
May. 2025Antalya, TürkiyeI am currently performing dual duties along with my existing position.
Coral Group HotelsOperations Director
Jan. 2025Antalya, Türkiye
Seven Seas Resorts & HotelsGeneral Manager
Dec. 2021 - Jan. 2025Seven Seas Hotel BlueI served as the General Manager at Seven Seas Hotel Blue, part of the Coral Group Hotels.
Fame Group HotelsHotel Manager
May. 2017 - Dec. 2021Göynük, AntalyaFame Residence Göynük
Fame Group HotelsAsst. Hotel Manager
Mar. 2013 - May. 2017Kemer, Antalya, TürkiyeFame Residence Kemer&SPA Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge repeat custom Agree and implement actions to continuously improve the guest experience Ensure customer requests and feedback, both verbal and written are responded to promptly and efficiently Maintain and further enhance relationships within the immediate locality, namely residents Demonstrate a high standard of hotel and personal presentation, ensuring good personal hygiene of self and team Ensure that common objectives are executed seamlessly and professionally Support the implementation of revenue generation initiatives Support the delivery and measurement of promotional activities, including staff incentives Maximise incremental sales opportunities by adding customer value at every opportunity Assisting in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved To ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work Review and communicate financial information to assist in proactive and timely decision making To build and maintain an efficient team of employees, driving the team towards the objectives of the business Ensure professional departmental induction is completed consistently and its effectiveness reviewed with GM Support the delivery of all key training with the GM, identifying training needs and capability gaps within the team To assist in the management of disciplinary and grievance issues within the department in consultation with the General Manager, giving particular focus to the kitchen / restaurant relationship Understand the use of Risk Assessments and their importance to the business Understand relevant OHS legislation and the implications on the business, taking action as required
Fame Group HotelsFront Office Manager
Mar. 2010 - Mar. 2013Kemer, Antalya, TürkiyeFame Residence Kemer&SPA
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