IBMSenior Project Manager
Jan. 2008 - Dec. 2019Belo Horizonte, Minas Gerais, Brazil- Handled complex, multinational, and fast-paced environments as the project manager covering business and technical services and quickly became a trusted peer known for flexibility and high-quality work. - I earned excellent marks on performance reviews and have been promoted five times for merit with citations for excellence in communications, leadership, resilience, performance, and trust. - Excellent communication, problem-solving, conflict resolution, active listening, and time management. - Developed project plan including resource allocation, progress tracking, monitoring change control process, and on-time delivery within budget constraints - Worked with Scrum from 2011 to 2016, delivering dozens of products through distributed teams. The practice involved continuous iterative and incremental project plan integration in providing an end-to-end review. I applied Scrum concepts to their full extent. - Gained a positive outcome over a substantial financial impact against IBM in a troubled project that became critical. - Guided over 400 project managers in building their plans, considering earned value best practices. - Increased gross profit by 13% by gaining customer trust and performing adequate resources leadership.