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Work Background
Director of Client Services
The Channel MENADirector of Client Services
Feb. 2023Kuwait City, Al Asimah, Kuwait•Responsible for the account servicing team with regards to aligning business goals, account planning and all associated processes, including agency standards and overall business management •Oversee the account management team and lift energy, morale and inspire with an always-on mentality using best practices for the career development. Responsible for mapping career path progression, business rightsizing and staff retention •Monitors the team’s management of day-to-day client deliverable activities to proactively decrease/eliminate challenges •Own senior level relationships with director level clients to understand their business challenges and professional objectives •Participates in strategic and tactical brainstorming sessions •Identifies and seeks out new business opportunities and expansion of existing accounts
Account Director
DotspaceAccount Director
May. 2021 - Feb. 2023Kuwait City, Al Asimah, KuwaitMain Accounts: Warba Bank (Kuwait)- Agility (Kuwait) -Al Rayyan water (Qatar)- Al Murjan Group (Saudi Arabia)- Sotheby’s International realty (Qatar & Oman) •Identify business opportunities with both new and existing customers. •Work with clients to understand business objectives and provide optimum solutions •Manage day-to-day activities of Account Managers •Provide support and guidance to account management team. •Track and monitor overall account performance to meet revenue targets. •Develop long and short term strategic plans for clients. •Direct clients during on-boarding process. •Maintain productive relationship with clients. •Manage client budgets and provide cost optimization solutions. •Prepare and deliver client presentations and proposals. •Manage contract renewals and perform contract and financial negotiations.
Account Director
IMPACT BBDOAccount Director
Feb. 2019 - May. 2021KuwaitAccounts: retail -Safat home F&B- Costa coffee- Wendy’s- Slim chickens
Senior Account Manager
IMPACT BBDOSenior Account Manager
Apr. 2016 - Feb. 2019Kuwait•Accounts: Honda, Lotus, Wendy's , SLIM chickens, Costa, Fantasy world, Alghanim Corporate, Bayt Abdullah Children’s Hospice (non profit organization). •Report directly to Account Director •Manage clients’ advertising and marketing campaigns on a daily basis •Oversee projects and campaigns •Ensure positive relationship with client •Oversee creative team's productivity in serving the clients •Oversee media planners and booking team •Oversee PR & events team in developing, planning and execution •Oversee Production team in project management, quality management and profitability •Promote teamwork in a constructive work environment •Provide team leadership that rewards learning and challenge •Maintain and improve accounts profitability
Account Manager
IMPACT BBDOAccount Manager
Apr. 2012 - Apr. 2016Kuwait• Brands: Wataniya Telecom, Xcite by Alghanim Electronics (retailer), GTRC ( Tang · Mars · Twix · Fayrouz · Philips · Colgate · Galaxy · Kraft Cheddar Cheese · Snickers. ) • Meet and liaise with clients to discuss and identify their advertising requirements • Work with agency colleagues to create an advertising campaign that meets the client's brief and budget • Manage, review progress and ensure successful delivery of the client’s advertisement projects according to the brief • Establish relationships with new clients and maintaining and nurturing business relationships with existing clients • Build and maintain strong, long-lasting client relationships. • Conduct meetings with the clients and inform them about the current work status of their projects. • Monitor work performance of colleagues
Line Producer
CinemagicsLine Producer
Aug. 2011 - Mar. 2012BeirutWorking closely with the Executive Producer. During pre-production, work closely with the director, production manager, first assistant director, art director and other heads of department to prepare the production schedule and budget, and to set the shoot date. overseeing all other pre-production activities, including hiring the production team, setting up the location scouting, sourcing equipment and suppliers, selecting crew, engaging supporting artists and contributors, and monitoring the progress of the art department and other production departments. During production, responsible for overseeing all activities, and for ensuring that the production is completed on time and within budget by monitoring and controlling the progress of productions. Finally, once shoot is done, we coordinate all post-production efforts such as grading, editing, CGI and audio until the delivery of the final tapes to the TV stations.
Post Producer
The TalkiesPost Producer
May. 2007 - Jul. 2011Managed and oversee the entire post-production process and ensured a successful delivery of the project. * Created, and managed various post-production schedules in conjunction with producers, and agencies. * Quoted projects based on briefs and storyboards sent. Recommended informed and realistic production choices. * Communicated and followed-up on changes and amendments requested by all concerned parties. * Communicated concerns to the appropriate department head. * Outsourced work if needed and collaborated with the respective partnering companies. * Maintained communication flow between all departments to ensure that all needs were being met. * Ensured that services were performed within budget.
Sound Engineer
The TalkiesSound Engineer
May. 2004 - Apr. 2007Worked closely with Editors and Directors to create and produce original sound elements using Synthesizers and other combinations of sounds. * Recorded, edited and mixed sounds, in order to meet the Director's requirements. * Monitored audio signals to detect sound-quality deviations or malfunctions.

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