Ernanes Virgilio

Help Desk Technician @Midal Cables

Web DeveloperTech SupportSystem AnalystFrontend DeveloperBackend DeveloperIT

Ernanes Virgilio is a dedicated Help Desk Technician at Midal Cables, where he excels in providing top-tier technical support and innovative solutions to enhance user experience. With over five years of experience in IT support, Ernanes is known for his adept problem-solving skills and his ability to communicate complex technical concepts in a clear and accessible manner. He has played a pivotal role in streamlining the company's IT support processes, significantly reducing response times and increasing customer satisfaction. Passionate about technology and continuous learning, Ernanes is currently pursuing certifications in advanced network security to further bolster his expertise.

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Work Background

Suporte técnico

Midal CablesSuporte técnico

Feb. 2024Matola, Maputo, Moçambique

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Front-End Developer with Back-End Skills

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