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Work Background
Adecco Personnel Pte LtdAssociate Director
Aug. 2023
Adecco OutsourcingAssociate Director
Apr. 2023Singapore
Adecco OutsourcingSenior Manager, Outsourcing
Oct. 2021 - Apr. 2023Singapore
Adecco OutsourcingBusiness Excellence
Aug. 2020 - Oct. 2021SingaporeData Analysis for the financial and success growth in business units within Outsourcing. Cost management and growth ratio measurement. Measurement and reporting for Business Unit growth and margins. Set budget according to historic data for the field / economic data trends.
Adecco Personnel Pte LtdBusiness Excellence Manager
Aug. 2020 - Apr. 2023
AdeccoAccount Manager
Apr. 2020 - Oct. 20215b toh guan road eastBusiness Process Outsourced Project - Account Manager Team Type : 30% Full Time contract associates and 70% Flexi Part Time Associates. Implementation and structuring the HR Framework and requirements for over 300 associates at 2 different sites in Amazon Fulfilment Centres in Singapore. Introduction and Implementation of effective scheduling system Diversify Recruitment channels and automate processes for quantitive recruitment Launching Adecco Merit Programme Structure HR framework and process flow Business Review / PNL Implementation of new HR Tool and data migration ( Octomate )
AdeccoAssistant Project Manager
Nov. 2019 - Apr. 20205b toh guan road eastDevelop Operational reports for Performance [L&D] Recruitment and Attrition Forecast / Tenure Analysis Salary compensation analysis PNL forecast and Management
Dairy Farm GroupCustomer Service Executive
Aug. 2019 - Nov. 2019Singapore
Adecco Personnel Pte LtdAccount Manager
Jan. 2019 - Jan. 2020
Makan KakiCo-Founder
Nov. 2017 - Aug. 2019SingaporeMain challenge for most food delivery apps were the fact that many hawkers were resistant to accept digital payments and did experience a daily cash payments at the start of over $2000. Overcoming this was important for us, and we quickly became friends with many stall owners to understand their reluctance to accepting digital payments was mainly lack of information. Coined the term Hawkerpedia for future planning of integration from online to offline concept, with digital payment and loyalty programmes and incorporating traditional home recipes, explanation of traditional wet, dry food and cooked food. Led team for Application development for Web and Mobile applications in HCMC, Vietnam Collaboration with delivery locations with corporate partners, Changi Airport Group [Changi Air Freight Centre ] and Jurong Town Council [ Jurong Island ]. Ideation and Creation of hawker payment methodology and delivery framework Management of logistical fulfilment and customer feedback Development of Marketing Strategy : advertisement and online marketing ( ROI of $5/ new user w active rate every 2 weeks ) Led and develop roadshows and events at corporate spaces including Blind food tasting corporate shows at Adecco Personnel and DBS Bank. Data and Hawker mapping for 104 Hawker centres and Markets for UI/UX prep. Concept of Makan Kaki in Year 2015, was an extension to the food delivery that was starting up in companies such as FoodPanda, Deliveroo and honestbee. The concept was simple; instead of delivering food for restaurants, we will explore doing it with hawkers, instead of delivering only a single stall, we will do a combination of the hawker centres, instead of fixed locations, let's fix in rotational of the most popular hawker centres in Singapore. While sharing this idea with co-founder and peers, decided to work on the unit economics, profit margins, growth expectations in a bid to understand the start-up plans of many new food applications.
Inspire IncHR Analyst
Mar. 2016 - Aug. 2019External Analysis of Businesses's HR Practises and Strategies Moderate HR Policies for Compliance to Employment Act Formulate step-by-step approaches Company Policy Writing or Amendment/Addendum LOA / HR Letter Template Creation Retention / Talent Acquisition Policy writing
TMG Consulting Pte LtdConsulting Manager
Jan. 2016 - Dec. 2016
P-Serv Pte LtdProject Executive
Jun. 2011 - Sep. 2015Changi airportBusiness Process Outsourced Project - Project Executive Team Type : 70% Full Time contract ambassadors and 30% Flexi Part Time ambassadors. Implementation and structuring the Scheduling requirements for over 80 associates in 2 different projects ( Shopping Concierge / Information Counter / Changi Rewards Programme ) at 3 different Airport terminals in Changi Airport (Singapore). Implementation of Voucher management system for audit and accounting purposes Development of Counter workflow processes to manage high peak periods during redemption program Structure HR framework and process flow for WPass / SPass Business Review / PNL Structure and Management of Uniforms ( made to measure ) Performance Reviews for Shopping Concierge Programs Ideation for Shopping Concierge Delights program - monthly engagement program for passengers in transit area. Facilitate VIP walkabouts in transit area - introduction to technology and automated processes for voucher and passport identification systems
iG logisticsExecutive
P-Serv Pte Ltd / Kelly Services Pte LtdProject Executive
Inspire Inc Pte LtdHuman Resources Analyst
Singapore
HMG Design StudioProject Manager
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