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Work Background
RevolutProduct Owner
Apr. 2024Barcelona, Catalonia, SpainLaunching new products and building cross-functional teams from scratch.
SimpleTextingProduct Manager
Aug. 2022 - Apr. 2024SerbiaProducts (CPaaS, billing) ● Launched a project with a new number type that impacted the entire user journey, which Increased profit by 20%. ● Established processes for interaction within a cross-functional team and facilitated team events, which increased the transparency of communication between Engineering, Design, Sales, Marketing, and CS teams. ● Standardized development processes, which led to a 50% reduction in time to market.
Tinkoff BankHead of Product
Oct. 2020 - Aug. 2022Moscow, Moscow City, RussiaProducts (all ATM products, PLM system) ● Created a process for implementing OKR within teams and introduced LeSS framework which organized work of 200 colleagues. ● Launched and run the PLM system (15 services, 400 users), automated business processes and operation team’s work, sustained the SLA level on network availability with a twice-annual growth of the ATM fleet. ● Chose new HW vendor (contract negotiating, integration with HW). ● Made integration with the Machine Learning system, reduced cash refills costs by 20%. ● Expanded team size from 15 to 50 people within a two-year period.
TinkoffTechnical Product Manager
Nov. 2019 - Oct. 2020Products (ATM customer application, ATM HW devices, IVR telephony, ATM biometry) ● Led Agile team of 10 people (analysts, software engineers, QAs). ● Launched and run complex biometric software in Java, C# and JS/React. ● Collaborated with Operation, Design, Engineering teams and stakeholders to understand customer needs to achieve №1 in ATM Customer Experience Rank 2020 by Markswebb.
TinkoffSystem Analyst
Oct. 2017 - Nov. 2019Moscow, Russian Federation● Analyzed 150+ features connected with ATMs: payments, new functionality, HW devices.
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